Freeman Hyundai - Service Center

Incredible and Professional Service Anna is the perfect Service Advisor. She new the right questions to ask, took time to understand what was wrong, and handled everything expeditiously Anna is the perfect Service Advisor. She new the right questions to ask, took time to understand what was wrong, and handled everything expeditiously and professionally. She ordered the correct parts, followed up with me when the parts came in, and got me scheduled to a very convenient time. The repair was expertly performed and I was in and out well under the estimated time. Great work team! More

Friendly, efficient staff. Clean, quiet waiting rooms. I just moved to Dallas from South Florida and this was my first time visiting a local Hyundai dealership. Freeman has a very friendly, efficient staf I just moved to Dallas from South Florida and this was my first time visiting a local Hyundai dealership. Freeman has a very friendly, efficient staff. Clean, quiet waiting rooms. Good selection of coffee and donuts too ! The car service maintenance was completed faster than I expected. (Usually took longer to do a similar service back in South FL) More

It can't get any better! This service department never ceases to amaze me. Everyone is so on top of it. From the time you call (I am old fashioned and don't book online) till This service department never ceases to amaze me. Everyone is so on top of it. From the time you call (I am old fashioned and don't book online) till the time I leave, their communication is never ending. During my service yesterday, They couldn't do enough for me. Even the guy that cleaned my car just couldn't seem to walk away from my car. He just kept polishing and polishing. He was a nice guy as well. The service tech is a no pressure kinda person too. I got a list of items that will need to be taken care of in the future, but we timed it all out to my convenience. I just can't say enough good things about Freeman Hyundai Service. I have been going here for years, and it always blows my socks off!! More

Great customer service I will buy my next car here. Good prices and great staff. Return my car to me clean and shiny. My daughter is the next one in my family to visit thi I will buy my next car here. Good prices and great staff. Return my car to me clean and shiny. My daughter is the next one in my family to visit this dealer for her new car. More

GREAT SERVICE KEN IN YOUR SERVICE WAS VERY VERY NICE AND POLITE. VERY KNOWLEDGEABLE ABOUT THE SONATA. I FELT LIKE ALL WAS TAKEN CARE FOR NOW AND IN THE FUTURE . KEN IN YOUR SERVICE WAS VERY VERY NICE AND POLITE. VERY KNOWLEDGEABLE ABOUT THE SONATA. I FELT LIKE ALL WAS TAKEN CARE FOR NOW AND IN THE FUTURE . I WOULD TRUST IT ALL WITH KEN. TRUST IS HARD TO COME BY WITH ME THESE DAYS ... More

Amazingly Efficient I thought I was in for a long wait, but oil change, recall item, check alignment, & wash were completed in less than an hour. Also nice to have somet I thought I was in for a long wait, but oil change, recall item, check alignment, & wash were completed in less than an hour. Also nice to have something complimentary to eat & drink & WiFi while waiting. More

Well done! Had appointment and was taken immediately! 33,000 mile checkup took about an hour and everything was good! Everyone friendly and helpful. Place was im Had appointment and was taken immediately! 33,000 mile checkup took about an hour and everything was good! Everyone friendly and helpful. Place was immaculate! More

Genesis warranty work Hit a large pothole in Plano street. Rim punctured a hole is the sidewall. All happened before a scheduled business trip to Oklahoma. Anna arraigned a Hit a large pothole in Plano street. Rim punctured a hole is the sidewall. All happened before a scheduled business trip to Oklahoma. Anna arraigned a pickup to the dealership. Gave me a loaner to drive. Replaced the tire and returned my car to me in Rockwall. Very grateful for the service I received. (Tire was under warranty for road hazard for 5 years or 50,000 miles) More

Fast, friendly, helpful and great work! I needed to get some minor work done to my car (remove scratches) and the team did an outstanding job accommodating my request, as well as my schedule I needed to get some minor work done to my car (remove scratches) and the team did an outstanding job accommodating my request, as well as my schedule. The car looked great! More

5 stars only for service, not Sales Service is always excellent. I brought my previous Hyundai here for 10 years. No complaints. However, I tried to buy a car here a couple of years ago Service is always excellent. I brought my previous Hyundai here for 10 years. No complaints. However, I tried to buy a car here a couple of years ago because of my long service relationship, and they quoted me the highest price of all the dealers I went to. And, they would not even budge on price. I went elsewhere to purchase my car, but came back for the service. I will never recommend buying a car here, but will recommend the service. More