Freeman Hyundai - Service Center

Excellent service on a dead vehicle Anna was very good about follow up. Even though the technicians misdiagnosed the problem a couple of times, Anna stayed on top of it for me. She got Anna was very good about follow up. Even though the technicians misdiagnosed the problem a couple of times, Anna stayed on top of it for me. She got me a loaner on Saturday afternoon, and they were able to find the problem on Monday and get my car back to me. Anna also arranged to get a couple of extra items done (like changing a tire) as well during the time they had the car. Anna really did an excellent job of communicating. More

Service for 2013 Elantra As usual all went very well. Oil change and recall fix needed some bulbs and inspection prior to new tag. Car washed and vacuumed very nice! I do As usual all went very well. Oil change and recall fix needed some bulbs and inspection prior to new tag. Car washed and vacuumed very nice! I don’t see my service guy listed, just my salesman More

Service department worth going out of my way I've had my Hyundai Elantra Touring for seven years. It's a great car and we've had very few problems. When we lived in Irving, we always took the car I've had my Hyundai Elantra Touring for seven years. It's a great car and we've had very few problems. When we lived in Irving, we always took the car to Freeman for oil changes and maintenance. (Incidentally, we didn't buy the car at Freeman. I didn't care for the sales department.) We were always very pleased with the service there. When we moved out of Irving, we started taking the car to a closer Hyundai dealer for service. But then I caught the new place trying to charge me more for a package of services (some of which I didn't particularly want) than the individual services would have cost "a la carte." I don't know if they were trying to swindle me or if they just were unfamiliar with the cost of their services. Either way, I was done with them. For my last oil change, I went back to Freeman and I'll keep taking the car there as long as I live in DFW. I don't have the time or energy to be constantly in consumer self-defense mode, and I just feel like I can trust the service department at Freeman. More

Positive experience Service was on time with pre-set appointment. The work was done quickly while I waited. Will use this dealership again. Would highly recommendthis dea Service was on time with pre-set appointment. The work was done quickly while I waited. Will use this dealership again. Would highly recommendthis dealership and service dept. More

Service Great service department and employees! Polite and honest. I feel like the work done is meaningful and done by professionals who care enough about doi Great service department and employees! Polite and honest. I feel like the work done is meaningful and done by professionals who care enough about doing the job right. More

Great experience Top notch service at Freeman Hyundai. Professional and friendly. Aaron Gonzales mad me feel welcome and provided excellent customer service. Thank Top notch service at Freeman Hyundai. Professional and friendly. Aaron Gonzales mad me feel welcome and provided excellent customer service. Thank you Aaron and Freeman Hyundai. More

Very friendly staff took excellent care of my car in record Excellent Professional Service starting with Glen the Service Writer. Waiting Rooms and coffee very pleasant, worth the trip from North Dallas. I Excellent Professional Service starting with Glen the Service Writer. Waiting Rooms and coffee very pleasant, worth the trip from North Dallas. I would recommend Freeman to my friends More

Worth the traffic Wonderful experience. I came down from Sherman for my Oil change. First time since purchasing car. While it is a long drive on terrible roads it was Wonderful experience. I came down from Sherman for my Oil change. First time since purchasing car. While it is a long drive on terrible roads it was well worth it. The guys greeted me upon arriving and made me feel right at home. More

Outstanding Service!!! I got an oil change. The service was fast. The waiting room was very clean and neat. In the waiting room there were coffee, fruits, donuts, water, I got an oil change. The service was fast. The waiting room was very clean and neat. In the waiting room there were coffee, fruits, donuts, water, newspapers and magazines. The service man also washed and vacuumed my car. More

Good service Ken Demarest, my service manager, was friendly, efficient and knowledgeable. He clearly explained all options for my vehicle and budget. He even repai Ken Demarest, my service manager, was friendly, efficient and knowledgeable. He clearly explained all options for my vehicle and budget. He even repaired a piece of trim without being asked. More