Norm Reeves Mazda - Service Center

I had a great experience with the car maintenance service. The staff was very professional and attentive during the entire process. They clearly explained all the maintenance items and made sure I un service. The staff was very professional and attentive during the entire process. They clearly explained all the maintenance items and made sure I understood what was being done. The service attitude was excellent, and they took my requests seriously, including carefully completing the car wash as I asked. Overall, I’m very satisfied and appreciate their dedication to quality service. More

The service provider was very helpful, and I am satisfied with the work done on my car. with the work done on my car. More

It was very pleasant experience. Lobby with good facilities. Reasonable waiting time. Clear communication from the staff. Lobby with good facilities. Reasonable waiting time. Clear communication from the staff. More

Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years. I have never ever seen so friendly service. I've been returning for 15 years. More

Awesome experience in getting my Mazda speed 6 serviced and work done. Brian is an awesome person. Joshua is the master of mazdas. His workmanship expertise and cheerful attitude and suggestions are impres and work done. Brian is an awesome person. Joshua is the master of mazdas. His workmanship expertise and cheerful attitude and suggestions are impressive. He is well known in DFW as an expert in Mazdas. This helped a lot with the transmission service and he treats all cars as his own. More

Excellent customer service. From the time I purchased my vehicle, I have been extremely pleased all services and follow ups. From the time I purchased my vehicle, I have been extremely pleased all services and follow ups. More

Good location and friendly people. I received updates as service was performed. All good! Thanks…. I received updates as service was performed. All good! Thanks…. More

To the point discussion, straight forward and transparent about the maintenance requirements vs “recommendations”.. Service has always been good, car inside and outside is clean and spotless 🙂. Pretty bus about the maintenance requirements vs “recommendations”.. Service has always been good, car inside and outside is clean and spotless 🙂. Pretty busy too - had to wait about 3 hrs for a regular 35k service - but then that rush is probably a statement of their service quality being better. More

It was a good experience but would recommend them to be more responsive in terms of services more responsive in terms of services More