Norm Reeves Mazda - Service Center

Great service! Helped me install the cargo mat and net without being asked for help. Thanks Freeman Mazda! Looking forward to future visits. Thanks, Adil without being asked for help. Thanks Freeman Mazda! Looking forward to future visits. Thanks, Adil More

Angela always takes such good care of my car... one of the reasons I have been a Freeman customer since 2003! The newly redesigned customer service area is spacious and comfortable. the reasons I have been a Freeman customer since 2003! The newly redesigned customer service area is spacious and comfortable. More

The best place to go for service for my vehicle. Treated like a customer should be treated. Their attention to detail and professionalism is truly wonderful. The experience flows smoothly and naturally. The like a customer should be treated. Their attention to detail and professionalism is truly wonderful. The experience flows smoothly and naturally. Their perceived concern for your experience while visiting is sincere and the leaders here should be congratulated for a job well done. Looks like a good and healthy place to work from the outside More

As with everything with Freeman Mazda, it was a very pleasant experience. The oil change was quick and they took great care of me. And, I got a great car wash :-) pleasant experience. The oil change was quick and they took great care of me. And, I got a great car wash :-) More

Quick and painless, service center employees are always friendly and explain in a way I can understand as someone who doesn't know about cars (lol). friendly and explain in a way I can understand as someone who doesn't know about cars (lol). More

I especially liked the video that the service department sent via text message. It helped me know that the car was being worked on and what the issues were. sent via text message. It helped me know that the car was being worked on and what the issues were. More

This is an exceptional dealership. I've owned three Mazdas over the years and have never had anything less than a great experience here. Terri and her service team are The Best. Mazdas over the years and have never had anything less than a great experience here. Terri and her service team are The Best. More

After a miscommunication during a normal maintenance appointment on my 2018 CX-5 leased vehicle I had to return to the dealership due to a pretty bad oil leak. Terri met me when I drive up into service. appointment on my 2018 CX-5 leased vehicle I had to return to the dealership due to a pretty bad oil leak. Terri met me when I drive up into service. She was so caring and explained that parts can be hard to get these days due to pandemic. Sean kept me up to date for 2 days. Very professional. Sean then had my car valet to my residence. I’m very pleased how they made a bad situation wonderful. Terri and Sean went above and beyond for me. I was the JP Morgan underwriter for years for this dealership. While I’m not with JP Morgan since being laid off due to covid, this dealership has really stepped up and assisted me. Terri & Sean are outstanding employees and should be given a huge “pat on the back” for their exceptional performance. Thank you Susan Zmak More

Wonderful service, nice redesigned waiting area—Terri snd Angela always treat me like a valued customer! I love the new video review of the service provided — very innovative. Angela always treat me like a valued customer! I love the new video review of the service provided — very innovative. More

Worked with me on hammering out warranty issues and making sure the repair process fit my schedule. Had some helpful tips to consider in the future. making sure the repair process fit my schedule. Had some helpful tips to consider in the future. More