Back

Norm Reeves Mazda - Service Center

Irving, TX

4.8
483 Reviews

483 Reviews of Norm Reeves Mazda - Service Center

Sort by
May 03, 2021

I had a very pleasant experience with the dealership. The employee that assisted me was friendly and courteous, she went above and beyond by keeping us informed on how long we would be waiting. More

by celest.wyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
May 02, 2021

Stellar Service Department. Angela was amazing and made my experience so seamless from the time I walked in to checking out. I have never been let down by this dealership More

by Dsvatek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
May 01, 2021

From the personalized welcome, to the text and in person updates, to the completion of the service and check out, Angela is exceptional and courteous! she has been my service representative for 7 years and More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Terri Dixon, Angela Engle
May 01, 2021

I really enjoy how quickly I've been taking care of every time I bring my vehicle in for service. I'm truly happy I found this dealership More

by harvischak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney King, Steven Van Looy
August 30, 2019

Great Experience Professional and friendly staff make you feel welcome. Fast service and comfortable waiting room facilities with free coffee and doughnuts, and text m More

by StanleyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Terri Dixon
Sep 06, 2019 -

Norm Reeves Mazda responded

Thank you!

August 20, 2019

Amazing service I absolutely enjoy the customer service I experience at Freeman Mazda every time I visit. The attention of detail, the time I wait, the environment More

by MariaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shengwei Cai, Trent Boe, Cliff Legrande, Edida Cruz, Terri Dixon, David Pearson, Angela Engle, Rodney King, Lance Wilson, Charles Peters
Aug 26, 2019 -

Norm Reeves Mazda responded

Thank you!

August 15, 2019

Freeman Mazda always is my dealership of choice! I have an older Mazda and always use Freeman Mazda for all my maintenance and repairs! The reason is due to Angela who is my service manager of choic More

by Angela2018!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
Aug 26, 2019 -

Norm Reeves Mazda responded

Thank you!

August 11, 2019

Experience overall I always have great service. The only problem I have is a lot of times you called to make an appointment they either don't answer or when they answer More

by Usa@1soccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who I spoke with because no one presented themselves by name
July 30, 2019

Freeman Mazda Continues To Deliver Top Service I have been a dedicated customer since 1996 due the quality of service provided by Freeman Mazda! They continually strive to determine what is needed More

by Angela2018!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in the repair shop who is tremendous , Terri Dixon, David Pearson, Angela Engle
July 25, 2019

Freeman has always been a top notch dealership I truly appreciate the Freeman dealerships, I have visited all of them. I have also recommended them multiple times for many years. I have assisted ma More

by One happy guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Boe, Terri Dixon, David Pearson, Angela Engle
Jul 30, 2019 -

Norm Reeves Mazda responded

Thank you so much for the kind words!

...
26
...