483 Reviews of Norm Reeves Mazda - Service Center
Great service Service is consistent, reliable, and efficient. Everyone there is incredibly friendly. I always have a great experience and have been going to this se Service is consistent, reliable, and efficient. Everyone there is incredibly friendly. I always have a great experience and have been going to this service center for the last 5 years. More
Terri and the team are excellent. I highly recommend Freeman Terri, Angela, Cliff, Josh and everyone at Freeman Mazda Service are awesome. Do not hesitate to go here for service. They do great work and have fa Terri, Angela, Cliff, Josh and everyone at Freeman Mazda Service are awesome. Do not hesitate to go here for service. They do great work and have fair prices. Thank you Freeman Mazda! More
Love This Place Staff was nice, service was quick. Love that they wash my car. Also great that they have a place to do work while I wait. The snacks are a bonus! Staff was nice, service was quick. Love that they wash my car. Also great that they have a place to do work while I wait. The snacks are a bonus! More
Good Service Department and Always Friendly We've been coming here since our purchase 3 years ago and always have a good experience at Freeman Service. They treat us as a valued customer and ex We've been coming here since our purchase 3 years ago and always have a good experience at Freeman Service. They treat us as a valued customer and explain everything in detail. Always willing to offer help and find the best deal to get the service done right... More
Good Job! Convenient location, friendly service, relaxing lounge area all make Freeman Mazda an excellent choice for me. I will continue to use their services Convenient location, friendly service, relaxing lounge area all make Freeman Mazda an excellent choice for me. I will continue to use their services and recommend them to others. More
State Inspection Terri took great care of me as she usually does . I showed up 2 hrs prior to my appt time and she squeezed me in. Terri took great care of me as she usually does . I showed up 2 hrs prior to my appt time and she squeezed me in. More
2009 CX7 Service Terri Dixon and the entire team are outstanding! They go above and beyond. Each time I have a need they are able to accommodate. I’m grateful to hav Terri Dixon and the entire team are outstanding! They go above and beyond. Each time I have a need they are able to accommodate. I’m grateful to have a service team that cares. So often we feel taken advantage of. I don’t feel this way with my experiences. They have taken the time to know me and my car. This is the type of experience that will keep customers loyal. More
I don't often do Excellent 5 star ratings Excellent Service. I was kept informed; the work was performed expeditiously; the car was returned washed, vacuumed, and the interior glass cleaned; Excellent Service. I was kept informed; the work was performed expeditiously; the car was returned washed, vacuumed, and the interior glass cleaned; and most important everyone was super friendly and super helpful, with smiles and greetings, everyone, and particularly the ladies in the service area. It is not a one time thing, it is repeated, and the staff seems to stay the same and that says something about management keeping them happy. EXCELLENT! 5 STAR! One question: why aren't the service personnels pictures included below - their smiling friendly faces would be a plus - worked with 3 ladies and a gentleman inside - and a couple of gentlemen when I drove up. ALL GREAT! AS I TOLD THEM, THEY ARE THE REASON I DRIVE ACROSS THE CITY TO GET HERE! More
Exceptional Thank you for being the best in what you do! Great service! I will be sure to spread the word about you. I know you didn't wash my car because it was Thank you for being the best in what you do! Great service! I will be sure to spread the word about you. I know you didn't wash my car because it was raining. Oh, mother nature has own mind. Thank you! More
It is always a good experience. This is my 3rd Mazda and each one purchased at Freeman Mazda. The main reason I always come back is because of the service department. I make appt and This is my 3rd Mazda and each one purchased at Freeman Mazda. The main reason I always come back is because of the service department. I make appt and they are ready for me. Everyone that I have dealt with is very knowledgeable and courteous. Great service department!! Karan Jasper More