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Norm Reeves Mazda - Service Center

Irving, TX

4.8
483 Reviews

483 Reviews of Norm Reeves Mazda - Service Center

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June 10, 2019

Great service Service is consistent, reliable, and efficient. Everyone there is incredibly friendly. I always have a great experience and have been going to this se More

by Mazda6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson, Angela Engle
Jun 12, 2019 -

Norm Reeves Mazda responded

Thank you!

December 24, 2018

Terri and the team are excellent. I highly recommend Freeman Terri, Angela, Cliff, Josh and everyone at Freeman Mazda Service are awesome. Do not hesitate to go here for service. They do great work and have fa More

by Shawn H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Cliff Legrande, Terri Dixon, Angela Engle
Dec 26, 2018 -

Norm Reeves Mazda responded

Thank you so much!

December 19, 2018

Love This Place Staff was nice, service was quick. Love that they wash my car. Also great that they have a place to do work while I wait. The snacks are a bonus! More

by SLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Dec 21, 2018 -

Norm Reeves Mazda responded

Having to take your car in for service is never fun but we're glad it was a good experience. Thank you!

December 13, 2018

Good Service Department and Always Friendly We've been coming here since our purchase 3 years ago and always have a good experience at Freeman Service. They treat us as a valued customer and ex More

by sptipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
Dec 21, 2018 -

Norm Reeves Mazda responded

Thank you!

December 01, 2018

Good Job! Convenient location, friendly service, relaxing lounge area all make Freeman Mazda an excellent choice for me. I will continue to use their services More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande, Angela Engle
Dec 03, 2018 -

Norm Reeves Mazda responded

Irma, thank you so much. We look forward to seeing you again!

November 24, 2018

State Inspection Terri took great care of me as she usually does . I showed up 2 hrs prior to my appt time and she squeezed me in. More

by steve l
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Nov 26, 2018 -

Norm Reeves Mazda responded

Thank you so much for the feed back. We think she's great too and thank you for allowing us to help with your service needs!

November 17, 2018

2009 CX7 Service Terri Dixon and the entire team are outstanding! They go above and beyond. Each time I have a need they are able to accommodate. I’m grateful to hav More

by STaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Nov 19, 2018 -

Norm Reeves Mazda responded

Thank you so much for the awesome compliment! We appreciate you.

November 03, 2018

I don't often do Excellent 5 star ratings Excellent Service. I was kept informed; the work was performed expeditiously; the car was returned washed, vacuumed, and the interior glass cleaned; More

by Ph Phactor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
Nov 05, 2018 -

Norm Reeves Mazda responded

Thank you for the awesome compliment. I will work on getting photos put online. Look forward to seeing you next time!

October 20, 2018

Exceptional Thank you for being the best in what you do! Great service! I will be sure to spread the word about you. I know you didn't wash my car because it was More

by Lmlambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Boe, Terri Dixon, David Pearson, Angela Engle, Rodney King, Madi Ancinec
October 11, 2018

It is always a good experience. This is my 3rd Mazda and each one purchased at Freeman Mazda. The main reason I always come back is because of the service department. I make appt and More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
Oct 13, 2018 -

Norm Reeves Mazda responded

Ms. Jasper, thank you so much for the kind words, and happy to have you part of the Freeman Family!

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