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Norm Reeves Mazda - Service Center

Irving, TX

4.8
482 Reviews

482 Reviews of Norm Reeves Mazda - Service Center

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October 05, 2018

Great people and fast excellent customer service Terri and Angela were great & fast to take care my Mazda 6 rear brake, turn signal bulb and oil Service. Thank you for been so friendly and happy! More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Terri Dixon, Angela Engle
Oct 08, 2018 -

Norm Reeves Mazda responded

Thank you!

September 18, 2018

Great service Every visit to Freeman Mazda is positive. Pleasant and efficient staff make each service appointment great. I no longer dread scheduling maintenance More

by CBishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Boe, Angela Engle, Lance Wilson
Sep 19, 2018 -

Norm Reeves Mazda responded

Thank you very much for the compliment!

September 18, 2018

Excellent experience Had my first oil change yesterday anxd as usual, Terri did not disappoint with her timliness and to make sure the customer was happy. So glad I bought More

by Glover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Sep 19, 2018 -

Norm Reeves Mazda responded

Thank you so much, Mr. Glover! And we are glad you are part of the Freeman Family.

September 14, 2018

So accommodating! Cliff and the whole service team were incredibly friendly, professional, so knowledgeable, and very accommodating. I had to reschedule my appointment More

by Gitoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff LaGrande, Terri Dixon, Angela Engle, Lance Wilson
Sep 17, 2018 -

Norm Reeves Mazda responded

Thank you very much! I will pass the compliment on.

September 13, 2018

Fast & Friendly Everyone was very friendly and fast to accommodate our needs in service. The need was simple, but they recognized that and took care of it right away. More

by Mike Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany in Service., Stephanie Foreman
Sep 14, 2018 -

Norm Reeves Mazda responded

Thank you Mr. Ortega for the compliment.

September 09, 2018

Great experience it was a great experience bringing the car for service, I just drop off the car and wait in the lounge, the service took a little longer as it was a b More

by dino500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande, Angela Engle
Sep 10, 2018 -

Norm Reeves Mazda responded

Thank you very much! My apologies about the loaner vehicle. We will see you next time, and I would be happy to help with the loaner vehicle, feel free to contact me directly. Terri Dixon

September 08, 2018

Customer-centered philosophy! A very customer-centered philosophy that shows through in everything they do! We needed to get out first oil change before we leave town the day foll More

by Billwatkinstx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evette, Angela Engle, Charles Peters
Sep 09, 2018 -

Norm Reeves Mazda responded

Thank you!

Sep 10, 2018 -

Norm Reeves Mazda responded

Thank you for the compliment! I will be sure to pass on the kudos.

September 05, 2018

Great Service Experience First service with new car. Waited in lounge, service went smoothly and out of there in time they said I would be. Advisor Cliff very respectful and More

by samueltv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Sep 06, 2018 -

Norm Reeves Mazda responded

Thank you for the compliment. Look forward to seeing you with the second service!

August 22, 2018

Sales and Service Bought and have serviced my 2017 CX5 and my 2003 Tribute with 210 K miles with Freeman. Stephanie sold me my CX 5 and it was a great experience. Ev More

by Satisfied!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Terri Dixon, Angela Engle, Rodney King
Aug 23, 2018 -

Norm Reeves Mazda responded

Thank you for the compliment!

August 16, 2018

This dealership is awesome!! This dealership is always courteous friendly and takes care of your needs with a smile!!!! I recommend Freeman Mazda to my family and friends all the More

by treelimb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Aug 17, 2018 -

Norm Reeves Mazda responded

Thank you so much for the fabulous compliment.!

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