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Norm Reeves Mazda - Service Center

Irving, TX

4.8
481 Reviews

481 Reviews of Norm Reeves Mazda - Service Center

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June 05, 2018

ALWAYS - great service! I purchased my 2008 Mazda CX-9 in Dec 2007 and have it serviced with Freeman ever since - My car remains in fantastic running condition and if I have More

by andiebiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
Aug 10, 2018 -

Norm Reeves Mazda responded

We love reading reviews like this one!!! Thank you

May 29, 2018

Great service - friendly and finished quicker than expected. Recommended further service but was not pushy about it and will definitely go back after further research on my own. More

by LZoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
May 30, 2018 -

Norm Reeves Mazda responded

Thank you very much! Let us know if we can help in any way.

May 23, 2018

Friendly and Informed I've been impressed every time I've gone in to Freeman Mazda for service. I don't know of any team that is more friendly or welcoming, making the proc More

by krae323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Woolley
May 30, 2018 -

Norm Reeves Mazda responded

Thank you for the great review and for such kind words. We appreciate you putting your trust in us and allowing us to take care of your service needs.

May 20, 2018

Terri was fantastic to work with in Service Terri did everything she could to make my second service trip there this month less of a pain. I appreciate the way she made me feel like I was import More

by Joe Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
May 30, 2018 -

Norm Reeves Mazda responded

We're sorry you had to make two trips but thank you for allowing us to take care of you.

May 17, 2018

Quick efficient service Made my apptmnt over the phone, and was taken right away as promised. They had me out of there in 45 Min, and with a freshly washed vehicle to boot ! More

by Tim62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine Spinella, your greatest resource !, Terri Dixon, Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Happy to hear service is taking care of you. Thank you!

May 17, 2018

I love Freeman Mazda I’m going to get my next car at Freeman too. The customer service is fantastic from the maintenance to the salesman. Never been happier with a purch More

by Killerkellison18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
May 17, 2018 -

Norm Reeves Mazda responded

Thank you!! We hope you enjoy your new car.

May 11, 2018

Good Job!! Great service and very nice people. Location is good and convenient. I will continue to use the services. Thank you for your help. Much appreciate More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Legrande, Michael Woolley, Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Thank you.

May 07, 2018

Great, fast, efficient service. Angela Engle is great Always efficient, explaining all that happens or needs of repair. Early appointments are great and the wait is not very long. Employees always very More

by seneca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Thank you!

May 03, 2018

Service dept The service department is awesome! The entire dealership has always been courteous, pleasant, and always greets you with a smile! I would recomend thi More

by treelimb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Cliff Legrande, Terri Dixon, Angela Engle
May 05, 2018 -

Norm Reeves Mazda responded

It's always nice to read such awesome reviews. Thank you very much for trusting in us.

May 03, 2018

best service dept in all the decades ive been taking my cars to dealerships, the quality of Freeman service is unsurpassed!! From Terri & Angela to the mechanics, Freem More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle, Leslie Hayes
May 05, 2018 -

Norm Reeves Mazda responded

Wow!!! Thank you and thank you for allowing us to take care of your service needs.

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