Norm Reeves Mazda - Service Center

You guys are great! I never dread having to come in for service work. Your team is courteous, keeps me informed and are a pleasure to deal with! What a refreshing exper I never dread having to come in for service work. Your team is courteous, keeps me informed and are a pleasure to deal with! What a refreshing experience compared to other dealership nightmares! More

Love Freeman Mazda Service The service staff are always efficient, friendly, and honest. Wouldn't take my Mazda anywhere else! They do not try to upsell me or push repairs/servi The service staff are always efficient, friendly, and honest. Wouldn't take my Mazda anywhere else! They do not try to upsell me or push repairs/services that are not needed. More

Great Job I used to get my oil changes here because they were free. I continue to get them because I trust Freeman Mazda. They do a good job and the are not a I used to get my oil changes here because they were free. I continue to get them because I trust Freeman Mazda. They do a good job and the are not always trying to upsell me products and services I do not need. Angela and Chris did a great job with customer service. The technicians do a great job as well and on this last visit, they caught a mistake another company made and provided me with the information I needed to get this other company to act on and make things right with my car. More

recall Faster then promised Did what they said they would do Cleaned the outside of the car, thank you nice touch. Added an oil change at the last minute Faster then promised Did what they said they would do Cleaned the outside of the car, thank you nice touch. Added an oil change at the last minute without any problems More

Fast and efficient I received a recall notice on my 2011 Mazda 3 for the dashboard and seatbelts. The service center replaced and my car was ready by the next day. I was I received a recall notice on my 2011 Mazda 3 for the dashboard and seatbelts. The service center replaced and my car was ready by the next day. I was also able to use the complimentary loaner vehicle during repairs. More

TERRI DIXON IS AWESOME! Very Good Service, These guys work very hard! They are honest and took time with me, allowing me to see what was being done. They showed me previo Very Good Service, These guys work very hard! They are honest and took time with me, allowing me to see what was being done. They showed me previous work that was stated was done at another Mazda dealership, BUT was not actually done, I paid for that service at that other dealership, that was never actually done. They helped me to understand what was wrong with the vehicle and what was being repaired and I was 100% satisfied. Thank you so much! More

Good service. Web page can improve. The service from the person I talked to was really good, courteous and clear. I wanted to have the screen checked because sometimes it hangs, restart The service from the person I talked to was really good, courteous and clear. I wanted to have the screen checked because sometimes it hangs, restarts or stays in black, so I put it on the comments when I submitted my appointment online. The person from the service department told me that will take a full day and I should have said it ahead of time. When I told him I did, he said those comments are not for that and in those cases it's better to just call instead of doing it online. This needs to be clear in your web site. More

ALWAYS - great service! I purchased my 2008 Mazda CX-9 in Dec 2007 and have it serviced with Freeman ever since - My car remains in fantastic running condition and if I have I purchased my 2008 Mazda CX-9 in Dec 2007 and have it serviced with Freeman ever since - My car remains in fantastic running condition and if I have any issues beyond my normal maintaining services, the service area has explained what has happened and how they will fix it... like the title, ALWAYS - great service! :) More

Great service - friendly and finished quicker than expected. Recommended further service but was not pushy about it and will definitely go back after further research on my own. Recommended further service but was not pushy about it and will definitely go back after further research on my own. More

Friendly and Informed I've been impressed every time I've gone in to Freeman Mazda for service. I don't know of any team that is more friendly or welcoming, making the proc I've been impressed every time I've gone in to Freeman Mazda for service. I don't know of any team that is more friendly or welcoming, making the process as stress-free as possible. Michael Woolley helped me on this trip, and he did a great job of keeping me informed every step of the way. He really went out of his way to make me feel comfortable and confident in the work that was being done. I wouldn't go anywhere else! More