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480 Reviews of Norm Reeves Mazda - Service Center
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April 18, 2018
friendly & professional staff I really appreciate your professional and friendly staff, a comfortable place to wait while servicing my car which is always less time than I think it I really appreciate your professional and friendly staff, a comfortable place to wait while servicing my car which is always less time than I think it's going to take! And- you guys always wash my car! More
by Diana2016
Employees Worked With
Cliff Legrande, Terri Dixon
April 17, 2018
Terry and Cliff in service are fantastic! Terry in service is your best decision! She earns people's trust, whuch is the most important thing in business & life. Cliff in service is excellent Terry in service is your best decision! She earns people's trust, whuch is the most important thing in business & life. Cliff in service is excellent, he answered all my questions and kept my informed and reassured. He even helped me with something related to the collision center. Collision center purchased for me a paint pen, Cliff in service walked me back to parts and made sure i got the right paint that I needed. He even came out to look at my car to see where i was needing to use it and offered suggestions like don't leave paint pen in car or it might exploid in heat. This was on a seperate visit from my service one this survey is for. They meet your needs, I don't even mind hearing bad news from them because i believe and trust that they are telling me the truth. Thank you Terry and Cliff!!!! More
by Dimondc
Employees Worked With
Cliff in service Irving Mazda, Terri Dixon
April 04, 2018
Always excellent. We always feel confident that we’re getting great advice to go along with the great service Angela and the service crew provide. This time it was a si We always feel confident that we’re getting great advice to go along with the great service Angela and the service crew provide. This time it was a simple oil/filter change. Nothing more was needed. More
by TerryTx
Employees Worked With
Edida Cruz, Angela Engle, Michael Ray
March 31, 2018
Always professional and friendly. Terri always takes good care of me 😀. The service center has very professional employees that take the time to make you feel welcomed. Thanks for all Terri always takes good care of me 😀. The service center has very professional employees that take the time to make you feel welcomed. Thanks for all you do! More
by Pennyandi
Employees Worked With
Terri Dixon
March 29, 2018
Excellent and caring. Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options f Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options for repair. Always keeping in mind the cost as well. More
by EARL KINCAID
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
March 28, 2018
I appreciate Freeman Mazda The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the se The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the service. Very much appreciated! More
by GoMazdaGo
Employees Worked With
I’m not sure of the name, I apologize. But everyone was very helpful.
March 23, 2018
Great people and fast excellent customer service Terri, Angela, Josh, Robert and everyone at Freeman Mazda are excellent customer service, courteous and awesome attitude people. Service and repair we Terri, Angela, Josh, Robert and everyone at Freeman Mazda are excellent customer service, courteous and awesome attitude people. Service and repair were done very well. More
by Juan
Employees Worked With
Terri Dixon, Angela Engle
March 20, 2018
1st service Though I was mistakenly about an hour late for my appointment, the service people were very accommodating and courteous. It took a little longer than Though I was mistakenly about an hour late for my appointment, the service people were very accommodating and courteous. It took a little longer than I expected, but since I was late, I did not complain. I appreciated the fresh fruit in the customer lounge. More
by annc
Employees Worked With
Cliff Legrande
March 03, 2018
Good Job!! Nice people and excellent work done in a timely manner. Convenient location off 183. I will continue to get my car serviced there. Thank you.... Nice people and excellent work done in a timely manner. Convenient location off 183. I will continue to get my car serviced there. Thank you.... More
by Irma
Employees Worked With
Cliff Legrande
February 20, 2018
Excellent Sales & Service Teams In researching which Mazda dealership from which to purchase in the Dallas area, the general suggestion was to come out to Freeman Mazda. A bit of a d In researching which Mazda dealership from which to purchase in the Dallas area, the general suggestion was to come out to Freeman Mazda. A bit of a drive for me (I live much closer to Town North), but the service I've had thus far has been completely excellent. The sales team was very thorough in helping to match me with the vehicle trim level that would best suit my needs and desires, and was in regular contact for the first few weeks after the sale to make sure all was going well. Had my first service appointment over the weekend, and unlikely some other dealerships I've taken cars to, they had my vehicle in and out in just over an hour. Its greatly appreciated that their service department has weekend service hours available as well. If you're looking for a Mazda in the DFW area, I would definitely recommend you go talk to the folks at Freeman. More
by AMassmanHall
Employees Worked With
Terri Dixon
