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Norm Reeves Mazda - Service Center

Irving, TX

4.8
498 Reviews

498 Reviews of Norm Reeves Mazda - Service Center

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May 20, 2018

Terri was fantastic to work with in Service Terri did everything she could to make my second service trip there this month less of a pain. I appreciate the way she made me feel like I was import More

by Joe Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
May 30, 2018 -

Norm Reeves Mazda responded

We're sorry you had to make two trips but thank you for allowing us to take care of you.

May 17, 2018

Quick efficient service Made my apptmnt over the phone, and was taken right away as promised. They had me out of there in 45 Min, and with a freshly washed vehicle to boot ! More

by Tim62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine Spinella, your greatest resource !, Terri Dixon, Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Happy to hear service is taking care of you. Thank you!

May 17, 2018

I love Freeman Mazda I’m going to get my next car at Freeman too. The customer service is fantastic from the maintenance to the salesman. Never been happier with a purch More

by Killerkellison18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
May 17, 2018 -

Norm Reeves Mazda responded

Thank you!! We hope you enjoy your new car.

May 11, 2018

Good Job!! Great service and very nice people. Location is good and convenient. I will continue to use the services. Thank you for your help. Much appreciate More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Legrande, Michael Woolley, Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Thank you.

May 07, 2018

Great, fast, efficient service. Angela Engle is great Always efficient, explaining all that happens or needs of repair. Early appointments are great and the wait is not very long. Employees always very More

by seneca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Thank you!

May 03, 2018

Service dept The service department is awesome! The entire dealership has always been courteous, pleasant, and always greets you with a smile! I would recomend thi More

by treelimb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Cliff Legrande, Terri Dixon, Angela Engle
May 05, 2018 -

Norm Reeves Mazda responded

It's always nice to read such awesome reviews. Thank you very much for trusting in us.

May 03, 2018

best service dept in all the decades ive been taking my cars to dealerships, the quality of Freeman service is unsurpassed!! From Terri & Angela to the mechanics, Freem More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle, Leslie Hayes
May 05, 2018 -

Norm Reeves Mazda responded

Wow!!! Thank you and thank you for allowing us to take care of your service needs.

April 30, 2018

awesome service department I have been a loyal Freeman Mazda customer for 5 years. The service department always takes great care of my car! Thank you Freeman Mazda :) More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
May 02, 2018 -

Norm Reeves Mazda responded

Thank you Deborah and thank you for putting your trust in our service department.

April 18, 2018

friendly & professional staff I really appreciate your professional and friendly staff, a comfortable place to wait while servicing my car which is always less time than I think it More

by Diana2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande, Terri Dixon
May 02, 2018 -

Norm Reeves Mazda responded

Thank you Daina2016!!!

April 17, 2018

Terry and Cliff in service are fantastic! Terry in service is your best decision! She earns people's trust, whuch is the most important thing in business & life. Cliff in service is excellent More

by Dimondc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff in service Irving Mazda, Terri Dixon
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