Norm Reeves Mazda - Service Center

Always great service at Freeman Mazda! From being greeted as I pull up to checking out after service is performed, I’ve always had great service from Freeman Mazda. I’ve been taking my cars From being greeted as I pull up to checking out after service is performed, I’ve always had great service from Freeman Mazda. I’ve been taking my cars to them since 2004. I don’t recall a time when their actual time of service didn’t meet the estimated time given to me. I don’t ever have a problem if I have to wait a few hours for service because their waiting area is very amenable to customers with comfortable seating, bottled water, fruit, snacks, an amazing coffee machine, tv, free internet and a charging station for your devices. They are thorough and don’t pressure you when they bring something to your attention that may need servicing. I highly recommend them! -fc More

Great service department I was recommended this dealership for servicing my Mazdas. It’s a bit of a drive from Frisco, but well worth it! Staff was extremely knowledgeable, an I was recommended this dealership for servicing my Mazdas. It’s a bit of a drive from Frisco, but well worth it! Staff was extremely knowledgeable, and went out of their way to check the vehicle throughout. More

Drop In Help I knew appointments are always set for my car to have service, but I felt the need to get air in my tires and a rotation if possible. The staff was ve I knew appointments are always set for my car to have service, but I felt the need to get air in my tires and a rotation if possible. The staff was very polite, as if I had an appointment, took me into the office and advised me the possible wait time. I was able to have my service done and additional information was given me about my car! We set up a future appointment for more lengthy maintenance. And I am so glad I stopped at Freeman Mazda service, despite all the highway construction and driving confusion on Highway 183 and no appointment! It's a great business all the way around! More

Review Always welcoming greeting and great at explaining any needs for my auto. Comfortable waiting area - enjoy coffee, etc. Also, enjoy reading newspaper Always welcoming greeting and great at explaining any needs for my auto. Comfortable waiting area - enjoy coffee, etc. Also, enjoy reading newspaper. I have always brought my auto to your dealership for service. More

Great!! as usual! Terri is the world's greatest service writer! She make the entire experience a real pleasure. My wife took the car in and even with her experience a Terri is the world's greatest service writer! She make the entire experience a real pleasure. My wife took the car in and even with her experience as a customer service representative she was impressed. More

Great Customer Service Angela always greats me with a smile and provides me with warm, friendly, and prompt Customer service! She makes servicing my vehicle hassle free. I a Angela always greats me with a smile and provides me with warm, friendly, and prompt Customer service! She makes servicing my vehicle hassle free. I always have a good experience at the Freeman Mazda Service Department. More

2013 CX-5 Bought my CX-5 new at Freeman's. Terri Dixon as always been my service rep. Always friendly and helpful. Totally satisfied with the experience. Bought my CX-5 new at Freeman's. Terri Dixon as always been my service rep. Always friendly and helpful. Totally satisfied with the experience. More

Good Experience The service department is wonderful! They are very knowledgeable. They explain the problem with your vehicle and the repair needed or provided. If you The service department is wonderful! They are very knowledgeable. They explain the problem with your vehicle and the repair needed or provided. If you have an extended wait they keep you updated on the progress of the work provided. The ladies who sit behind the desks—not so friendly. More

2008 Mazda CX-7 I bought my 2008 CX-7 at Freeman 9 years ago. I have always taken it there for service and have always been very satisfied! I bought my 2008 CX-7 at Freeman 9 years ago. I have always taken it there for service and have always been very satisfied! More