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Norm Reeves Mazda - Service Center

Irving, TX

4.8
479 Reviews

479 Reviews of Norm Reeves Mazda - Service Center

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October 30, 2017

Friendly Service The service department is very friendly and provides great amenities while you wait for you car to be serviced. I'm glad they come and talk to you bef More

by cwood32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
Oct 30, 2017 -

Norm Reeves Mazda responded

We appreciate you putting your trust in us. Thank you!!!

October 19, 2017

15k Service Oil change, tire rotation, fluid check, filter check and car wash was performed in a timely manner, even though it was a busy afternoon. I was kept w More

by hbattes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Oct 23, 2017 -

Norm Reeves Mazda responded

Thank you and thanks for giving us the opportunity to take care of your service needs.

October 12, 2017

Oil Change Always greeted by name and with a smile. All service offered and performed quickly and expertly. I could not be more pleased with the way I am always More

by Grkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Oct 13, 2017 -

Norm Reeves Mazda responded

We're glad to have you as a customer and thank you for the great review.

October 11, 2017

It was a super easy process. I have loved going to the Mazda service center for many years. They always treat me with respect and enthusiasm. Terri always remembers me. I would More

by ChristyMyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Oct 13, 2017 -

Norm Reeves Mazda responded

Thank you Christy!

October 09, 2017

Outstanding service always from Freeman Mazda! I would not consider using any dealership other than Freeman Mazda for my Mazda CX-9 needs. They treat me like family every time I visit them for serv More

by LisaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, Terri Dixon
Oct 10, 2017 -

Norm Reeves Mazda responded

Thank you Lisa!!! It's nice being family owned and operated and being able to extend that same feeling to our customers.

October 06, 2017

EXCELLENT!! All good...excellent service and congenial people. I will return. Glad you will not be moving. Thanks a lot. See you next time. Much appreciate More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Oct 09, 2017 -

Norm Reeves Mazda responded

Thank you Irma for the great review and for allowing us to take care of your service needs!

October 06, 2017

Satisfied Customer Everyone is very attentive and continue to keep us updated as these process worked out. They make you feel very important always. We love Terri. More

by Debi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Oct 09, 2017 -

Norm Reeves Mazda responded

Thank you so much Debi!

September 30, 2017

Feel welcomed each time I service my car! Everyone in the office makes sure my car service needs are met. They don't mind answering my questions. If the work is taking a bit longer they alway More

by Shadow14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, Angela Engle
Oct 10, 2017 -

Norm Reeves Mazda responded

Thank you so much for such a wonderful review and for putting your trust in our dealership. We do appreciate you driving across town and can't express how much that means. Thanks again.

September 24, 2017

Homey They go the extra mile to make people waiting for their cars feel at home here with Starbucks coffee, tv to watch, wifi and a charging station! More

by Rachelwinnick@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
Sep 29, 2017 -

Norm Reeves Mazda responded

We know taking your car to the dealership ranks at the bottom of favorite things to do but we try to make it as pleasant as possible. We appreciate you giving us the opportunity to service your car and thank you for the great review.

September 20, 2017

Fast and friendly service Great service friendly to work with I would recommend my friends. I will also return for future service work including oil changes and tires. Very pro More

by Michael Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pearson
Sep 30, 2017 -

Norm Reeves Mazda responded

Thank you very much for the compliment. And we look forward to seeing you again!

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