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Norm Reeves Mazda - Service Center

Irving, TX

4.8
479 Reviews

479 Reviews of Norm Reeves Mazda - Service Center

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September 11, 2017

Nailed it!!! On Saturday morning I discovered a nail in my tire! I called Freeman Service at 8:00am, and spoke with Angela. She was more than sympathetic to my pl More

by kimberly jolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Sep 14, 2017 -

Norm Reeves Mazda responded

Thank you Kimberly!!

September 01, 2017

Outstanding Service Team Came with minimal expectations and left being very impressed. This is a very classy and reasonable service location. The service team looks to improve More

by AJHandscomb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rickie
Sep 02, 2017 -

Norm Reeves Mazda responded

Thank you very much. We appreciate the kind compliment, and we appreciate you sharing your story!

August 25, 2017

courteous, informative Always receive good service and good employee attitudes. Service reps seem interested to be as informative as possible. Their recommendations are ap More

by samsmokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie Ventura
Sep 01, 2017 -

Norm Reeves Mazda responded

Thank you for the great review and thank you for allowing us to take care of your service needs.

August 25, 2017

Customer focused - fast, reasonable and easy to work with Freeman Mazda has been our first choice of service provider - from buying a dream car (Miata) to servicing and spot assistance Supportive, transparen More

by Jay Ramki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Figures
Sep 01, 2017 -

Norm Reeves Mazda responded

Thank you Jay for allowing us to take care of your dream car and thank you for the great review!

August 23, 2017

Consistance long term excellence! Terri, Freeman and the service department care.. From the simple to the complex they work hard to be the first choice in servicing your Mazda More

by DBLinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle, Rodney King
Aug 24, 2017 -

Norm Reeves Mazda responded

David, thank you for the wonderful compliment. And we look forward to seeing you again!

August 22, 2017

Amazing During my service there service advisor was updating me on everything that was needed on my car. Polite and excellent customer service! I would recomm More

by KatGal07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie
Aug 24, 2017 -

Norm Reeves Mazda responded

We really appreciate the recommendation. Thank you very much!

August 19, 2017

Class Act service Excellent service by skilled team. Have purchased four new cars from Freeman and keep returning for service. My son and daughter have also purchased a More

by myzoomzoom
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Aug 24, 2017 -

Norm Reeves Mazda responded

Wow!! Thank you so much. Happy to have you as part of the Freeman Family.

August 13, 2017

Professional and Proficient! Freeman Mazda offers great service! They are professional, thorough, and proficient. Angela, my service representative, is friendly and informative. More

by Mazda2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Aug 14, 2017 -

Norm Reeves Mazda responded

We appreciate the kind words, and will pass the compliment on to Angela! Thank you.

August 12, 2017

Service visit Always a great experience going to Freeman Mazda. The service staff is always friendly and helpful. From the management team to the service porters ev More

by Tjgun#9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Aug 14, 2017 -

Norm Reeves Mazda responded

Thank you..for the 5 stars!

August 09, 2017

Good service Very good service, properly explaining what they did. Waiting is very good. I like very much the way the speak and explaining over all very good. Ver More

by Gopi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Cliff Legrande, Adam Cooper, Edida Cruz, Kirk Stanley, Kris McEntyre, Matt Harris, Larry Wilson, Michael Ray, Jim Deboer, Mary Little, Lance Wilson, Russ Cooper
Aug 14, 2017 -

Norm Reeves Mazda responded

Thank you for the compliment.

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