479 Reviews of Norm Reeves Mazda - Service Center
Nailed it!!! On Saturday morning I discovered a nail in my tire! I called Freeman Service at 8:00am, and spoke with Angela. She was more than sympathetic to my pl On Saturday morning I discovered a nail in my tire! I called Freeman Service at 8:00am, and spoke with Angela. She was more than sympathetic to my plight. She was happy to help me, and fit me in on Saturday. I was back on the road before 11:00am. Thanks so much Angela, and the Freeman Service department. More
Outstanding Service Team Came with minimal expectations and left being very impressed. This is a very classy and reasonable service location. The service team looks to improve Came with minimal expectations and left being very impressed. This is a very classy and reasonable service location. The service team looks to improve your visit with a place to work and or relax in a service focused area. Before arriving I had called the day before and spoke with Cliff to make some minor adjustments to my visit. He accommodated me with a professional and amicable approach. Upon arriving I was met by Rickie who has been with the company for 5 years while still maintaining a hugely positive attitude, looks like he just left college and is remarkably service oriented. He truly made my visit memorable. While having some time on my hands before I left for a lunch I sauntered over to the main building to look at their flashy new cars. I love the new Mazda's and the value for money is ridiculously in our favor. I looked at a Mazda C5 mid size SUV for $27K and was surprised what you get for that. The showroom staff where attentive but not overbearing and I suddenly realized that this spirit of genuine care and assistance was company wide and not just service or sales specific. This dealership really wants to stand out as a company that looks after people versus being a company that wants your money. To make a long story short, I loved my experience, I really like the team and I am converted to the Mazda products and service because of this particular dealership. Very impressive!!! More
courteous, informative Always receive good service and good employee attitudes. Service reps seem interested to be as informative as possible. Their recommendations are ap Always receive good service and good employee attitudes. Service reps seem interested to be as informative as possible. Their recommendations are appreciated as to service required and service recommended for future. More
Customer focused - fast, reasonable and easy to work with Freeman Mazda has been our first choice of service provider - from buying a dream car (Miata) to servicing and spot assistance Supportive, transparen Freeman Mazda has been our first choice of service provider - from buying a dream car (Miata) to servicing and spot assistance Supportive, transparent and absolutely consultative More
Consistance long term excellence! Terri, Freeman and the service department care.. From the simple to the complex they work hard to be the first choice in servicing your Mazda Terri, Freeman and the service department care.. From the simple to the complex they work hard to be the first choice in servicing your Mazda More
Amazing During my service there service advisor was updating me on everything that was needed on my car. Polite and excellent customer service! I would recomm During my service there service advisor was updating me on everything that was needed on my car. Polite and excellent customer service! I would recommend this location to everyone. More
Class Act service Excellent service by skilled team. Have purchased four new cars from Freeman and keep returning for service. My son and daughter have also purchased a Excellent service by skilled team. Have purchased four new cars from Freeman and keep returning for service. My son and daughter have also purchased autos there. More
Professional and Proficient! Freeman Mazda offers great service! They are professional, thorough, and proficient. Angela, my service representative, is friendly and informative. Freeman Mazda offers great service! They are professional, thorough, and proficient. Angela, my service representative, is friendly and informative. I know my car is in good hands. More
Service visit Always a great experience going to Freeman Mazda. The service staff is always friendly and helpful. From the management team to the service porters ev Always a great experience going to Freeman Mazda. The service staff is always friendly and helpful. From the management team to the service porters everyone seems to care about being the best of the best. More
Good service Very good service, properly explaining what they did. Waiting is very good. I like very much the way the speak and explaining over all very good. Ver Very good service, properly explaining what they did. Waiting is very good. I like very much the way the speak and explaining over all very good. Very good service, properly explaining what they did. Waiting is very good. I like very much the way the speak and explaining over all very good. More