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Norm Reeves Mazda - Service Center

Irving, TX

4.8
522 Reviews
Call Service Center (945) 237-1505

522 Reviews of Norm Reeves Mazda - Service Center

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May 29, 2025

Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Ocon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

May 29, 2025

Lindsay was very friendly and helpful. She kept me updated and was very nice. Please thank her, Terri and Josh for me. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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May 30, 2025 -

Norm Reeves Mazda responded

Woohoo, Shawn! We’ll be sure to give Lindsay, Terri, and Josh a big high-five from you. Thanks for letting us make your day a little brighter!

May 22, 2025

Even before the dealership was purchased, I enjoyed the level of service. Exceptional personnel and attention to detail. More

by larg1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Norm Reeves Mazda responded

It's always a good day when we hear from a happy customer! Thank you so much for this review, and we'll be here the next time you need us.

May 21, 2025

Is this from my vehicle purchase 4 years ago? Or is this for my service experience? More

by Blrogers333@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Norm Reeves Mazda responded

Hey there, thank you for the 5-star rating! We're happy to hear any feedback you're willing to share.

May 20, 2025

Amazing dealership. Very thankful I came here and will be returning soon! Love these guys so much More

by Kaitlyn.zeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Norm Reeves Mazda responded

Kaitlyn, we're grateful to have so many amazing customers like you! You all truly make our work so fulfilling, and it's an honor to have earned your trust. Thank you so much, and see you next time!

May 19, 2025

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lymer
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May 16, 2025 -

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

May 10, 2025

Great service and so quick! Salvador was awesome and took care of everything I needed and more. More

by michaelarparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Norm Reeves Mazda responded

Hello, Michaela. Sounds like Salvador truly went the extra mile to help you! We'll pass along this kind review, and we hope you'll come see us again the next time you need assistance.

May 10, 2025

Fantastic Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic lol More

by margaritawithsalt
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador Torres
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May 12, 2025 -

Norm Reeves Mazda responded

We're guessing you had a fantastic experience? All jokes aside, thank you so much for the 5-star rating. We're glad your recent experience with us hit the mark!

May 09, 2025

Angela takes exceptionally good care of me every time I come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional tea More

by Mazda2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Norm Reeves Mazda responded

We're so glad that Angela and Teri took such great care of you! Sounds like you had the sort of experience we strive for. Thank you so much for trusting us at Norm Reeves Mazda!

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