496 Reviews of Norm Reeves Mazda - Service Center
As always the service team took care of me and my needs perfectly. Beyond the normal scheduled maintenance they also installed a 3-camera dashcam for me (way beyond my skill set) for what I considered a v perfectly. Beyond the normal scheduled maintenance they also installed a 3-camera dashcam for me (way beyond my skill set) for what I considered a very reasonable price. More
The service was excellent and I really appreciate the transparency in the process as well as the accommodations in the service center. WiFi, coffee, water, and the car wash give this an edge over getting transparency in the process as well as the accommodations in the service center. WiFi, coffee, water, and the car wash give this an edge over getting my car serviced elsewhere. More
The staff are like no other! They make me feel family! Cade always greets me at my door, with the biggest smile and uses my name! :) Ms Terry always takes the time to say hi to m They make me feel family! Cade always greets me at my door, with the biggest smile and uses my name! :) Ms Terry always takes the time to say hi to me and I recently learned gives the best hugs! They always have a nice loner car that makes me consider an upgrade! The facility is clean and inviting! Bryan, Sal, Shane, and Angela always go out if their way to make me feel special when they’re helping me with my work order! They are a family and they make you feel like you just got home for dinner! Love and appreciate them all! More
Great service, friendly representatives; Bryan did a very good job with my car video. My car had hail damage and the repair crew gave me an estimate the same day my car was there for service. Thank you all good job with my car video. My car had hail damage and the repair crew gave me an estimate the same day my car was there for service. Thank you all. More
The waiting area was clean and comfortable. The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT More
I worked with Bryan during my car service and he was extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every follow up and had all the knowledge and ability to make my experience go quickly and smoothly. I'm not as familiar with the others in the office, but it was a friendly environment and I was welcomed with smiles even by those I wasn't working with. More