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Norm Reeves Mazda - Service Center

Irving, TX

4.8
496 Reviews

496 Reviews of Norm Reeves Mazda - Service Center

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May 13, 2023

As always the service team took care of me and my needs perfectly. Beyond the normal scheduled maintenance they also installed a 3-camera dashcam for me (way beyond my skill set) for what I considered a v More

by MarkAlanChapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
May 11, 2023

Always a pleasant experience! So grateful for this team and the way they care for me and my vehicle. More

by Joe Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
May 06, 2023

The service was excellent and I really appreciate the transparency in the process as well as the accommodations in the service center. WiFi, coffee, water, and the car wash give this an edge over getting More

by Thomas.kronenberg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
May 06, 2023

The staff are like no other! They make me feel family! Cade always greets me at my door, with the biggest smile and uses my name! :) Ms Terry always takes the time to say hi to m More

by keenya1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Shane and Cade all get 5 stars! , Terri Dixon
April 29, 2023

Best experience ever, happy to be a Mazda Owner! ! Might just upgrade! great experience! A More

by brica.combs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both ladies that helped me in service area!, Martin Ramon
April 28, 2023

Great service, friendly representatives; Bryan did a very good job with my car video. My car had hail damage and the repair crew gave me an estimate the same day my car was there for service. Thank you all More

by Beasley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
April 27, 2023

Excellent speedy service, great video of service preformed on my cx30 explaining all done during visit. More

by Ke-brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramon, Trent Boe, Terri Dixon, David Pearson, Angela Engle, Rodney King
April 26, 2023

Always explains everything very well and work is performed in a timely manner. Definitely a service center I can count on More

by Sarahmerrell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
April 12, 2023

The waiting area was clean and comfortable. The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT More

by TexasDiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
April 12, 2023

I worked with Bryan during my car service and he was extremely engaged the entire time. Very helpful in answering questions and I appreciate how communicative he was. He was quick to respond with every More

by SD84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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