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Norm Reeves Mazda - Service Center

Irving, TX

4.8
478 Reviews

478 Reviews of Norm Reeves Mazda - Service Center

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December 22, 2022

I love the videos they send you of your inspection of the vehicle! I’ve never had a dealership so that! More

by Jennifer_ogletree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
December 21, 2022

I was late to my appointment because of traffic, but the wonder people at Mazda were able to give me exceptional service. They also provide my wife and I with a ride from Alto, so we could go have lunch whi More

by Acuna512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Angela Engle
November 29, 2022

Service department is great and provides exceptional customer service whereas sales department is below average. More

by premmsn@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
November 22, 2022

It is always exceptional at the Freeman Mazda Service Department. Terri, Josh, Angela and the whole team are always excellent. I really appreciate them all and I hope they know that! More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Terri Dixon, David Pearson, Angela Engle
November 17, 2022

Freeman Mazda provides excellent service. The waiting area is clean and comfortable (although the table in the workstation area for those with laptops could be a couple of inches lower). Th More

by dmeyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pearson
November 11, 2022

I’m always pleased with the way Teri takes care of me and my vehicle The service is fast and efficient. Also love getting a clean car afterwards. More

by Joe Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
November 06, 2022

Outstanding professionalism. Always such great service from all. Always friendly & welcoming … wouldn’t go anywhere else. More

by stephannfore52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
October 15, 2022

Freeman has such personal, quality service! Having my car repaired was so EASY from start to finish! Larry and Angela did everything they could to get the repair I needed at the best price! More

by Elvernon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane , Terri Dixon, Angela Engle, Larry Wilson
October 14, 2022

Expeditious, friendly service as always. Prompt notification when service was complete. Keep up the great work! More

by jayblass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
October 10, 2022

Alto ride helped easier in and out of the service center. The video to explain where needed to be fixed was great. Both Shane and Ryan did an awesome job of making me feel they care about meeting the needs More

by Stella Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Cai and Ryan Guidry
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