North Bergen Buick GMC
North Bergen, NJ
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It’s nice that besides Buick and GMC they also have other brands on the used lot. I came for a Canyon but noticed a clean Lexus. The manager Juan showed me both without pushing me in one direction. brands on the used lot. I came for a Canyon but noticed a clean Lexus. The manager Juan showed me both without pushing me in one direction. More
I came with a friend just to look around and thought they’d get annoyed by silly questions. Instead, the manager calmly showed a couple Buicks, explained package differences, and even let us compare two they’d get annoyed by silly questions. Instead, the manager calmly showed a couple Buicks, explained package differences, and even let us compare two cars on a short loop. No disrespect for just looking. More
I have a rotating schedule and had to reschedule service almost last minute a couple of times. The girl on the phone didn’t act annoyed. She just found another slot and sent a new confirmation. Small detail almost last minute a couple of times. The girl on the phone didn’t act annoyed. She just found another slot and sent a new confirmation. Small detail, but you can tell they’re used to adapting. More
I’m very picky. First I submitted the finance application online, then compared it with my bank. Their finance person explained everything clearly, no scare tactics, First I submitted the finance application online, then compared it with my bank. Their finance person explained everything clearly, no scare tactics, and gave me time to think. I ended up financing with them but never felt pressured. More
I run a small business and need vehicles for my crew. We found a couple matching trucks in their inventory. The manager Daniel understood it was for work, not for looks, and put together a solid deal wit We found a couple matching trucks in their inventory. The manager Daniel understood it was for work, not for looks, and put together a solid deal with company paperwork. No usual office nightmare. More
I picked up a new Enclave here and did almost everything online—application, trade-in, payment estimate. I basically came in just to sign and grab the keys. For someone who hates sitting at a dealership for online—application, trade-in, payment estimate. I basically came in just to sign and grab the keys. For someone who hates sitting at a dealership for hours, this was a lifesaver. More
My parents wanted a car that sits higher and doesn’t drink fuel. They ended up with an Encore GX. What mattered to me was that they let them come twice and test drive again without eye-rolling. Calm, hu drink fuel. They ended up with an Encore GX. What mattered to me was that they let them come twice and test drive again without eye-rolling. Calm, human approach. More
We bought my wife a Buick Enclave for the family. I checked a few and we chose one with real leather and no repainted panels. The third row isn’t for giants, but it’s fine for kids. The transmission I checked a few and we chose one with real leather and no repainted panels. The third row isn’t for giants, but it’s fine for kids. The transmission shifts smoothly with no lag. Documents and Carfax were right on the table, no drama. More
I work in construction and needed a chassis cab for a box. Through their inventory they found a Sierra 3500 and we discussed a lot by phone and email. They sent photos of the frame and VIN. Then I came i box. Through their inventory they found a Sierra 3500 and we discussed a lot by phone and email. They sent photos of the frame and VIN. Then I came in, signed, and picked it up—no extra talk. More

