North Bergen Buick GMC

Worst experience in attempting to purchase a truck in inventory. The "GENERAL MANAGER" says nice words of customers but does not put them first... Here is the lowdown on my experience at McGuire this w inventory. The "GENERAL MANAGER" says nice words of customers but does not put them first... Here is the lowdown on my experience at McGuire this week. Called earlier in the month and got a price on a Sierra 1500 thought about it for approximately 1 week. Adriana, the GM gave me the price. Called the dealership and spoke to the salesperson Eddie on 12/15 to schedule my visit to buy the truck. It was clear when I spoke with Eddie and he confirmed that I could show up, hand in my current lease and drive off with the truck. Arrive at the dealership, Eddie finds the keys, I have already driven the same truck so did not need to test drive but looked through the truck to confirm everything listed was there. Will not focus on some of the rude things Eddie said while looking at the truck when some people were driving by with loud music rude statements but whatever, I wanted the truck. Walked back into Eddie and said lets make the deal. Then I sat for about 40 minutes until Adriana came up and said "lets talk" Her message was that she would not sell me the truck, she would only lease it! She went on to tell me that she just doesn't make enough on the truck under the current promotions. Now, since I have been watching this EXACT truck for a few months, I can say definitively the current offer is between $250 and $500 different than last months promotions. She went on and on about how it is actually the factory's fault which makes 0 sense. Your company is running a promotion you refuse to follow it. Adriana stated that she "cares" about her customers / prospective customers but this case proves that to be untrue. Time is one of the most valuable resources that a person has and McGuire GMC, under Adriana's actions, does not value that of their customers. I have logged a formal complaint through GMC on the matter but thought it important to get these facts out so that people in a similar position do not waste time as I unfortunately did. Eddie or Adriana could have simply told me "listen, we cannot sell the car only lease it" when we were talking, they could have avoided giving me a price. They would have NOT won my business that way but would have avoided this review if they were HONEST up front. I understand times are tough in the current state of the world but upfront honesty and valuing time is paramount for a successful business! I recommend AVOIDING this dealership because they devalue potential customers time and do not want to follow the deals / promotions run by their brand. More

The customer service at McGuire Buick GMC is absolutely fantastic! As a first time leaser they really made me feel comfortable and guided me through the whole process. The staff made what could've been a v fantastic! As a first time leaser they really made me feel comfortable and guided me through the whole process. The staff made what could've been a very stressful situation so much more pleasant. More

Bought a 2021 GMC Canyon at McGuire Buick and GMC in North Bergen on Jan 9th. The experience was great. The sales person, Gabriel was very helpful, accommodating and respectful on my COVID-19 concerns. North Bergen on Jan 9th. The experience was great. The sales person, Gabriel was very helpful, accommodating and respectful on my COVID-19 concerns. All transactions were done respecting social distancing. Financial transaction was also very smooth with no issues. More

We couldn't be happier with our new 2021 Buick Enclave, the customer service at McGuire from Adrianna and Eddie was excellent, they really helped us to get a good deal. This is my 4th car leasing and surel the customer service at McGuire from Adrianna and Eddie was excellent, they really helped us to get a good deal. This is my 4th car leasing and surely many more. More

This was my second purchase from this dealership. Their true understanding of my needs made for a pleasant experience. I recommend McGuire Buick North Bergen for their professionalism and prompt sales proc true understanding of my needs made for a pleasant experience. I recommend McGuire Buick North Bergen for their professionalism and prompt sales process. More

Salesman Eddie B helped the process of getting a new car go smoothly and quickly. He is pleasant and professional to deal with. Thank you. go smoothly and quickly. He is pleasant and professional to deal with. Thank you. More

mcguire buick gmc is an easy dealership to work with, they made the process effortless and i would recommend family and friends when ever they need a car they made the process effortless and i would recommend family and friends when ever they need a car More

By Elizabeth Garzon.I leased a 2020 GMC Acadia from By Elizabeth Garzon. I leased a 2020 GMC Acadia from McGuire Buick GMC in North Bergen NJ 18 days ago and this is the first time I have had the best By Elizabeth Garzon. I leased a 2020 GMC Acadia from McGuire Buick GMC in North Bergen NJ 18 days ago and this is the first time I have had the best experience leasing a car. The sales team was very friendly and professional. Mr. Eddie was my salesperson and he did a great job getting me exactly what I wanted in record time. How easy it is to buy or lease a car from McGuire on Kennedy Blvd., North Bergen. I would recommend this dealership to anyone. More

Lease GMC Acadia 2020 I leased a GMC Acadia 2020 from McGuire Buick GMC in North Bergen NJ 12 days ago and this is the first time I have had the best experience leasing a c I leased a GMC Acadia 2020 from McGuire Buick GMC in North Bergen NJ 12 days ago and this is the first time I have had the best experience leasing a car. The sales team was very friendly and professional. Mr. Eddie was my salesperson and he did a great job getting me exactly what I wanted in record time. How easy it is to buy or lease a car from McGuire on Kennedy Blvd., North Bergen. I would recommend this dealership to anyone. More

Mcguire buick gmc is a great place with good people stop by and check their amazing car wash as well thank you danny for the deal by and check their amazing car wash as well thank you danny for the deal More