North Central Ford

The service rep told me my car was ready for pickup. I went to cashier to pay and she was new and could not find my paperwork. She said she would call me when it was ready. After waiting over an hour wi I went to cashier to pay and she was new and could not find my paperwork. She said she would call me when it was ready. After waiting over an hour with my car sitting in the driveway by the service reps, I asked a different cashier and she said my paperwork had been ready and the new employee was wrong when I tried to pay and pick up my car over an hour earlier. The cashier with experience apoligized for the other cashiers error and took care of the issue More

Great all around dealership. Josh Stamper in sales is second to none. I have never had any problems with any of the service advisors and I think I have seen them all having had t Josh Stamper in sales is second to none. I have never had any problems with any of the service advisors and I think I have seen them all having had two trucks and a fusion that I have purchased there and service there as well. Primarily maintenance. More

Hector was a easy to work with. Overall, the process was quick and everyone was very helpful. Overall, the process was quick and everyone was very helpful. More

My service advisor, Ronnie Ralph, is the best! He always makes sure that my truck is taken care of. He always makes sure that my truck is taken care of. More

Great overall experience with the North Central Ford team - from phone contact to sales manager to GM to Finance Manager. Friendly, professional knowledgeable, and flexible. I was looking for a specific ca - from phone contact to sales manager to GM to Finance Manager. Friendly, professional knowledgeable, and flexible. I was looking for a specific car, they were the only one in north TX who had it, and they made it work for me. More

My tailgate does not open itself now. It worked when I brought the truck in and now does not-I have to manually open tailgate now. The fixed the plastic piece on top that came loose. It worked when I brought the truck in and now does not-I have to manually open tailgate now. The fixed the plastic piece on top that came loose. Also, when I left one tire had tire pressure of 23, the other three were at 40. More

Service - Roy Coleman has the best interest at heart for his customers. Since 2018, you have been the exceptional with yourcustomer relationship, you always go aboveandbeyond., Sales - Emmanuelle Meloul his customers. Since 2018, you have been the exceptional with yourcustomer relationship, you always go aboveandbeyond., Sales - Emmanuelle Meloul thank you for going above and beyond to make sure i am back on the wheels stress free. I forgot the finance gentleman, you did an amazing job and I so proud of all of you. Great team / happy customer. Thank-you Team Ford North Central. More

Great customer service. Russell Huffman followed up with me and answered all the questions that I had. Air bag recall was handled as soon as parts were available because Mr. Russell Huffman followed up with me and answered all the questions that I had. Air bag recall was handled as soon as parts were available because Mr. Huffman kept track of the parts and informed me that the service could happen immediately. More

Great experience with this dealership in car of the customer. that encourages me to continue coming back. customer. that encourages me to continue coming back. More

My wife and I had a great experience at North Central Ford. It has been really difficult to find a car the past few months, and Charles Washington was very kind and helpful as we tried out multiple Expe Ford. It has been really difficult to find a car the past few months, and Charles Washington was very kind and helpful as we tried out multiple Expeditions while our kids were running around. The purchase was quick and the finance department was easy to work with. After purchasing the car, Charles and Norm were very helpful in teaching us how all the new technology worked. We would definitely come back More