North Coast Mitsubishi - West Cleveland

DO NOT GO HERE! Run the other way!! I originally came here to trade my car in. I received a quote for my car that was competitive. I called back that day to see if t Run the other way!! I originally came here to trade my car in. I received a quote for my car that was competitive. I called back that day to see if they would honor that price if I didn’t buy a car at this time and was told that they would. I received a call today asking if I was still planning on selling my car and was again told that they would honor the original price. I ended up going in to sell the car and they then said that they will not honor it and offered me significantly less for the car even though there had been no changes to it. Such a dishonest dealership. Stay clear! More

Just as bad as sister location, wasted our time in a trade blaming corporate but really just the guys at the other office; after viewing linkedin a bunch of trash lackeys. Wasted time twice, first tome trade blaming corporate but really just the guys at the other office; after viewing linkedin a bunch of trash lackeys. Wasted time twice, first tome didnt have the car there. second time, had car there but tried to scam us into a 18% interest rate (already prior customers scammed into a 9% interest rate) all cars with collisions or structural damage, told them DO NOT WASTE MY TIME; there nerve day before thanksgiving and then having the nerve to ask for 500 down at the last minute dragging us out lying about docusign; and to top it off car was pulled down from getting all new brakes and new tires on trade which cost me a month of scheduling for my current cars service just to drive it up there and play games and get almost scammed Save your time, money, and effort. Dodged a bullet and you should too, dont believe the texts they are all working the same tablet, they wont honor service agreements, they aren't talking to the banks, they aren't going to have anything ready they just have time to lie and lie more. More

Soon as I walked in it was welcoming and they were very determined and positive about getting me in something and assured that I would love it and I DO!!!! determined and positive about getting me in something and assured that I would love it and I DO!!!! More

Should have made an appointment so that the cars I was interested in were all available. Only able to see 3 of the 4 cars I wanted too and had to wait a bit to do that. Otherwise staff very helpful. interested in were all available. Only able to see 3 of the 4 cars I wanted too and had to wait a bit to do that. Otherwise staff very helpful. More

just want to start out Chris in sales 5 stars butthe manager at the Bedford store sucks sells a vehicle out from under another buyer without checking with the store that the truck came from manager at the Bedford store sucks sells a vehicle out from under another buyer without checking with the store that the truck came from More

DO NOT BE FOOLED BY THIS COMPANY!! They try to sweet talk you into something that looks nice but they sell crappy cars and then give you so much hassle to get the issues corrected. I got a car and come to fi you into something that looks nice but they sell crappy cars and then give you so much hassle to get the issues corrected. I got a car and come to find out there was no heat. When I took it to be serviced after only a week they tried to charge me for the part. And even with the new thermostat the issue was not resolved. How can you sell a car for $16,000 that needs work done right off the bat?? Find somewhere else to buy your car...its not worth it! More

I have been dealing with Leroy for years top notch service and great person best in the business service and great person best in the business More

Huge thanks to Stephanie Hernandez for making my purchase as quick and easy as possible. I couldn't be happier with my 2017 civic si. as quick and easy as possible. I couldn't be happier with my 2017 civic si. More

Don't let them fool you. Sure they can get you approved with bad credit. That's it everything after that is game and lies and manipulation. They also altered the check engine light so it would be off whe with bad credit. That's it everything after that is game and lies and manipulation. They also altered the check engine light so it would be off when I bought it just long enough to get home and boom there it is lit up. It's one thing to be misleading as used car salesperson but they go far beyond that. And their customers are mostly hardworking middle class people trying to find a safe vehicle for their family only to be tricked and overcharged on a junk vehicle More