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North Country Subaru

Queensbury, NY

4.8
62 Reviews

616 Quaker Road

Queensbury, NY

12804

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62 Reviews of North Country Subaru

January 08, 2024

Have been disappointed on our last two visits with the Service Department. My confidence in their customer service is dwindling. More

by RLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown who did the service. Very disappointed in our call back when we had a question about why our instruments were not reset and their answer was “we didn’t do anything that would have caused the need for resetting anything”
January 04, 2024

Great dealership always clean. Love the fact that they have dogs in the show room. They always have a good selection of coffee too. More

by wellerl8285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
December 19, 2023

North Country is the best! Everyone is so friendly. We’ve bought 2 cars from them and had great experiences with the sales staff. The service department has bent over backwa More

by Satisfied customer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
December 19, 2023

Failed to honor Glass Coat contract. Did not buff out scratches. Also after 30000 MI service,coolant reservoir was almost empty although dealer checklist said it was checked and ok. More

by rbaesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Sweet
December 05, 2023

This was one of the most enjoyable experiences purchasing a vehicle. Everyone went above and beyond to help us find what we needed. Outstanding customer service and best prices around! More

by shopgrl131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Morgan, Ashley Sorrell
November 14, 2023

From the moment you you decide your wanting a car to the day you pick it up. There was no pressure selling from the team. They listen and deliver the car you want They follow up to see how you like the More

by Dbleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick was salesman. Everyone you deal with at the time of purchase is great
November 13, 2023

Great service! We called about a new Forester that was still in transit to the dealership, and Patrick had me all set up and driving away with it one week later! Ve More

by laceygus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hallahan
November 01, 2023

Clean friendly environment. Every one working at the dealership are responsible, professional, and knowledgeable. They are as reliable as the cars they sell. More

by Kissworldorder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
October 27, 2023

I went in dealership and was asking straightforward car questions. I was called rude and asked to leave. I left and bought a 2024 RAV 4 XLE. I received 4K more at another dealership and only financed 5K. More

by jenjen
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
August 14, 2023

Lindsay and the entire staff was amazing! They made the decision to purchase with no pressure and were kind and professional throughout More

by trudymv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay
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