North County Kia

Greg provided excellent service Greg, the service assistant was excellent. He was always kind and helpful and assisted us in resolution with our recently purchased vehicle. He answer Greg, the service assistant was excellent. He was always kind and helpful and assisted us in resolution with our recently purchased vehicle. He answered our questions and took the time to understand our requests. I only wish Kia would have just replaced the brake rotors when I was first purchasing the vehicle instead of trying to resurface them again after I returned it, then agreeing to replace them once the second attempt at resurfacing failed minimum safety requirements. More

Ritch was great I really like the sportage it drives great. I am so glad to have it in red with black interior. It was a good experience. I really like the sportage it drives great. I am so glad to have it in red with black interior. It was a good experience. More

impressive staff and quality car! Kia was very honest on the price and trade in relationship this was a lot better than other places who offered more for the trade in by jumping up Kia was very honest on the price and trade in relationship this was a lot better than other places who offered more for the trade in by jumping up the price for the car I was looking at ...The staff that I dealt with,,, Mike, Panda, Richard and Jesus were outstanding! More

Straight-shooters They apparently deliver what they say they will. The process was relatively smooth. There was one small glitch on the contract which required adjust They apparently deliver what they say they will. The process was relatively smooth. There was one small glitch on the contract which required adjustment and was not discovered by either side until the next day. A date was wrong and required another visit to correct the contract. Since the drive from Orange County was more than an hour, it was a hassle and required a not insignificant amount of gas money. Manager (Michael) was willing to listen to reason and made an accommodation to offset the cost and also as a recognition of the inconvenience to me of the need for me to make the return visit which was not due to my mistake or wrong information. Salesman, Jeremy, was pleasant, knowledgeable and informative throughout. In summary, a mostly pleasant experience and I would recommend this Kia dealer. More

Great people. Great People, Great service. I wouldn't take my Kia anywhere else. Very friendly, easy location from the freeway. Also the sales department is excelle Great People, Great service. I wouldn't take my Kia anywhere else. Very friendly, easy location from the freeway. Also the sales department is excellent. More

North County Kia has done ALL my oil changes. The "Title of your view" says it all. I have gotten tired of doing my own oil changes and busting my knuckles playing auto mechanic. The "Title of your view" says it all. I have gotten tired of doing my own oil changes and busting my knuckles playing auto mechanic. More

Lojack and alarm service install. Upon arrival at the dealership, I was met by a service associate within 2 minutes. I was written up for service and had a courtesy shuttle within 5 mi Upon arrival at the dealership, I was met by a service associate within 2 minutes. I was written up for service and had a courtesy shuttle within 5 minutes. I was contacted by the staff upon completion of the job, and I had a shuttle service within 20 minutes. My experience with the service department was pleasant and quick. More

Difficult situation handled well I had an 11:00 appointment for scheduled service but at 12:15 I was advised that there was a back up and my car had not made the cut. It would still I had an 11:00 appointment for scheduled service but at 12:15 I was advised that there was a back up and my car had not made the cut. It would still be more than another hour before my car could be ready. The service rep offered to arrange a ride for me if I wanted to be taken somewhere. I declined because I lived over 45 minutes away. I had driven this distance because I had previously received better service in Escondido than I had at the dealer closer to my home. So I took a deep breath and took my dog for a walk. Yes, I had my dog with me. Obviously I had not anticipated a long visit. I did feel that the service rep was honestly concerned with the situation. I did keep my cool as I felt loosing it really served no purpose. At the end I was pleased that I was offered credit on my account for future service along with a sincere apology. I will make the drive again when service is due. More

Good service without any pressure to purchase Everything when pretty good. They didn't have the exact vehicle I wanted but they were able to find one and had it deliver the next day. I upgraded my Everything when pretty good. They didn't have the exact vehicle I wanted but they were able to find one and had it deliver the next day. I upgraded my Sorento but unfortunately didn't get much for my trade, which bump my payments more than I wanted. More

Fix wiper Great service, always kept me posted on when my car was ready. Offers drinks and snack While you wait. Lots of smiles! Rich Dowdy helped us when my Great service, always kept me posted on when my car was ready. Offers drinks and snack While you wait. Lots of smiles! Rich Dowdy helped us when my son accidentally broke the backnwiper. They repaired it for me at no additional cost! More