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North Dallas Chrysler Dodge Jeep Ram

Dallas, TX

4.5
345 Reviews

2536 Forest Lane

Dallas, TX

75234

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345 Reviews of North Dallas Chrysler Dodge Jeep Ram

December 11, 2020

1st time to buy a jeep... The car had issues on my 1st trip out of town, break squeak, car came with No floor mats. I’m not impress with car or dealer and will not return to buy another car More

by ACAPULCO1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caballero
December 11, 2020

Customer service was dead on since I drove in! Everyone was extremely helpful, courteous and listened to my needs. Keep up the great work. Thank you Forrest Lane CDJR!!! More

by will_2781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell
Dec 31, 2020 -

North Dallas Chrysler Dodge Jeep Ram responded

Will, thank you so much for choosing Forest Lane Chrysler Dodge Jeep Ram! We're glad we were able to help and look forward to assisting you with any future automotive needs.

November 05, 2020

Had a deal on a vehicle, then ghosted me. Had to call a manager myself to find out they sold it to someone else. Unprofessional More

by Brooklyn512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez, Hector Boone
Nov 10, 2020 -

North Dallas Chrysler Dodge Jeep Ram responded

Thank you for the review Brooklyn512. We're terribly sorry to hear that you had a bad experience with us. We'd be more than happy to find a similar vehicle from another location if you'd like. We always recommend putting a deposit on a car to hold it for a few hours or until you can come in to finalize the paperwork. Unfortunately there are instances where multiple customers are on the same vehicle and we try to accommodate each and every customer. Again, we apologize for your unsatisfactory experience. Your happiness is our upmost priority. Let me know if there is anything I can to improve your experience. Thank you

November 05, 2020

Just had a great experience purchasing a new Ram Truck. Loved the teamwork and family friendly atmosphere. Very Helpful and responsive. Low pressure and competitive pricing. Thank you for a great (and eff More

by L and D
Recommend Dealer
Yes
Employees Worked With
Guillermo " Willy" Quezada
November 02, 2020

Service was great. As soon as we pulling in the dealership and parked there was somebody to help us find what we were looking for. Salesman’s was great. Took home the car that night. More

by jacob.tijerina22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
November 01, 2020

Was a great atmosphere! As soon as we walked in, everyone was ready to greet us. Manny was very helpful, answering any questions I had. Overall was a pleasant experience. Would recommend to anyone who was lo More

by NickaTijerina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
October 29, 2020

Excelente servicio y paciencia de Manny, muchas gracias por tu ayuda!! Estuvimos bastantes horas ahí y el nos dio un excelente trato ... de nuevo muchas gracias. More

by onzg78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
October 29, 2020

Manny was great through the whole process! He was very informative! I didn’t feel rushed or pressured. Manny was kind and attentive to my needs. More

by monica.bales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Logan was great too , Brandon Ayala, Manny Vasquez
October 27, 2020

Muy buen trato recomiendo muy trasparente todo los presios buenos consejos muy bien explicado y los números del internet muy reales y no te cambian los números More

by fazaes1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
October 07, 2020

I took my Grand Cherokee in for warranty work, picked it up 2 days later, the next day I had the same issue arise. I called service dept, my adviser was off they told me to call back, by the time I got the More

by jeffnealdallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Aguilar, Eddie Campbell
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