North Georgia Auto Brokers
Snellville, GA
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43 Reviews of North Georgia Auto Brokers
Thieves! Be very cautious and DO NOT buy here! HORRIBLE Experience! We have been so disappointed, and we cannot get any response from the owners. We have been extremely polite. Called, left message HORRIBLE Experience! We have been so disappointed, and we cannot get any response from the owners. We have been extremely polite. Called, left messages, and even sent a letter expressing our concerns/frustrations. I would highly recommend no one ever shop for a car here. The quality of the vehicles is horrendous and they are sneaky about how they cover it up. We are dissatisfied because the vehicle (listed above) contained numerous safety and integrity related issues. including but not limited to; · $500 – Both of the wheels on the driver’s side, as well as the wheel on the front passenger side, were each missing (1) lug nut. The rear wheel on the passenger side was missing (2) lug nuts and had a broken Lug nut stud. This is a serious safety issue that should have been part of an overall quality inspection before selling the vehicle. The absent lug nuts and the broken stud were concealed behind hubcaps which require careful removal with a flat edged tool. After immediate mechanical intervention was required, prompted by the violent wobbling of the rear passenger tire, which in turn caused the entire vehicle to shake and shift, the aforementioned issues came to light. Had this needed repair not unfolded as it did, the tire would have eventually separated from the vehicle, and (without hyperbole) could have resulted in grievous bodily harm or death. · $700 – The brake pads were so severely worn down, that they had been systematically cutting into, and irreparably damaging the rotors which then had to be replaced. Curiously, during the test drive there were no ‘squeaks’, squeals, nor ‘scrubbing’ sounds that typically occur when the friction material has been depleted and metal meets metal. It has been posited by (2) expert mechanics and (1) engineer, that a simple application of grease, could in fact be used to temporarily mute such sounds and mask the underlying issue. · $675 – The passenger side headlight had been replaced with halogen unit instead of OEM CID unit and the corresponding computerized components. This was not disclosed on any materials presented, and has caused aesthetic and safety issues. Including the secure fastening of the front bumper (see next item). The entire Headlamp unit was replaced with a properly fitted OEM CID unit (used). · $775 – The front bumper was protruding from the vehicle and was not even attached beneath the passenger side headlight. This was due to the use of an ill-fitted, non-OEM replacement unit. In conjunction with pre-sale prior damage to said bumper, it could not be reattached to the energy absorber and the impact bar, and had to be replaced for the purposes of safety compliance. - $822 - The wheel bearing hub assembly (2) front and (2) back were completely rusted out, and had to be replaced, for reasons of safety. I will pause here to reiterate that this vehicle is a meager 4 years old (2012). · $80 (after subtracting the $50 cash stipend issued by Marietta Motors for glove box repair). None of the electrical charging ports/outlets, nor the AUX input were in working order, and had to be repaired. (the appropriate and corresponding fuses all passed testing). · License plate light bulbs were missing! This is illegal in the state of Georgia. Bulbs were harvested from other vehicles by staff on the lot at your location in Snellville. While traveling on an interstate highway on the evening of Feb 10th 2018, the tread on one of the tires separated and a gash in the sidewall subsequently manifested. In all likelihood, due to the previously absent lug nuts; broken Lug nut stud; and resulting uneven wearing of the tire. This resulted in an additional $800 emergency replacement of all tires the following day. We realize tires are a consumable, and therefore are fully our responsibility. However, this brings our current out-of-pocket expenditure (primarily to address safety issues), to just over $4,300 in just the past 4 months. More
Stay away from this dealership I posted a warning about North Georgia Auto Brokers in Snellville Georgia two months after I bought my Ford diesel pickup truck from them. This dealer I posted a warning about North Georgia Auto Brokers in Snellville Georgia two months after I bought my Ford diesel pickup truck from them. This dealership charge me over $1,000 for an extended warranty and never produced it. After numerous text and calls to the dealership I finally decided to take them to court. UPDATE. Several months later I get a call from the owner of the dealership stating that he had been out of the country and that's why it never got settled. He agreed to make things right with me if I would remove the negative post about his dealership, well I did and of course with their standard operating procedures the owner did not hold up his end of the deal. The salesman even told me if I would slap him $100 he would make sure that anything I found wrong with the truck on the test drive would be fixed, well he got $100 and they did not fix my truck and that's after taking it back to them from North Georgia to Snellville three different times and running a car while they kept it. I ended up taking it to a shop and spending $550 to get it fixed. I really hope this keep somebody else from going to that dealership and getting ripped off. More
ALL LIES I cannot begin to express the level of disappointment I experienced in this process. My story is sad, so buckle up: My husband and I were trying to fi I cannot begin to express the level of disappointment I experienced in this process. My story is sad, so buckle up: My husband and I were trying to find a vehicle in a decent price range to eat some of the negative equity from my other vehicle. We needed to switch from my Nissan Sentra into something that offered 4wd as I just moved from GA to CO and where I live now requires it. I have a 20 month baby girl and was not comfortable driving in the mountains as it stood. We searched for months online and finally found something that seemed promising. We contacted the dealership and they were more than accommodating with our requests at first... Until we told them we would fly out to purchase the vehicle and drive it back. They assured us that this vehicle only had one issue with not being able to pass emissions. Well, that was perfect for us, as my husband is a mechanic and there is no emissions in the state of CO. It seemed too good to be true as they had listed the vehicle for almost the exact amount less what I owed for my current vehicle. Once we had discussed all of the numbers and such we were all set to fly to GA to get the vehicle. Before I could book a flight, the sales man, Sammy, called us back and was desperate to keep us from flying there, coming up with every excuse he could think of. This should have been a red flag but we were just so excited about this deal that we missed it. It seemed like an answer to our prayers. Sammy convinced us to have the vehicle shipped, promising that everything would be good to go and that if he had to he would help with shipping costs. We were so elated by such great customer service that we agreed to all of this. When we got to the place where we were to meet the transport personnel and collect our new 21k 2008 Subaru WRX sti, we noticed the rearview mirror was torn off and shattered in the front seat. This was not a deal breaker, however, getting a response to our messages became a thing of the past. This vehicle was sold to us as a stock engine but when we looked under the hood at the engine it had been obviously modified. As a mother, I did not want or need a racing engine. Again, still would not have been a deal breaker, if the vehicle had all of the components necessary to drive it. It is missing the main access port which makes it undrivable. It is now going to cost us over 2k just to have a functioning vehicle and we cannot get a response from anyone where we purchased it. I contacted the loan holder for further direction and the funds had been directly deposited to the dealership so little can be done on their end. There was no coolant in the vehicle and many other infractions that would have caused a blown engine had someone unknowingly driven it. This dealership knew exactly what they were doing and we were just too trusting. This is not the last they will be hearing from us but I urge anyone who is considering using them for anything to do business elsewhere and trust nothing they say. If it sounds too good to be true, it is. More
A owner that cares for his customer I had a problem with this but once the owner found out he straighten it out immediately so I would highly recommend this dealership for the owner and I had a problem with this but once the owner found out he straighten it out immediately so I would highly recommend this dealership for the owner and the response that I got from him More
Love my car! Friendly service with a great variety of cars. Got the at I wanted. I would recommend to anyone who is in the market for a car Friendly service with a great variety of cars. Got the at I wanted. I would recommend to anyone who is in the market for a car More
Worst car buying experince ever Bought a lincoln navigator from them...drive 6 hours to get it..barely made it Home..brakes were shot, engine tapping like crazy and no power..paid ca Bought a lincoln navigator from them...drive 6 hours to get it..barely made it Home..brakes were shot, engine tapping like crazy and no power..paid cash...still have not received a title...it's been a month now..stay away if you can...they will take you... More
BEWARE! SELLS VEHICLES W MAJOR REPAIR NEEDED Long story short, they sold me a truck, for which I paid cash that needed major repairs. Fixed one item on the list and said I could just take it back Long story short, they sold me a truck, for which I paid cash that needed major repairs. Fixed one item on the list and said I could just take it back after they hadn't finished any other repairs when they had it for nearly two weeks. I had to replace the brakes, that they said had been recently replaced, the day after I got it back and it was a $700 repair. I had to call daily for any kind of update. They were rude and unhelpful and I hope you never have to experience the trauma I went through. DO NOT BUY A VEHICLE FROM THESE PEOPLE! More
GREAT EXPERIENCE! Ask for FADY Great! Price 👌🏾👌🏾😁 I recently purchased a vehicle from them the customer service was great! I was quit skeptical from prior experience with salesmen who sale women anyth I recently purchased a vehicle from them the customer service was great! I was quit skeptical from prior experience with salesmen who sale women anything because they know nothing about cars, they changed my oil tires my truck is beautiful AND RUNS LIKE A NEW TRUCK! I recommend this place if you want a great vehicle for a great price with good customer service! I love a place I don't have to return back with an issue 👌🏾😁 More
Not a trustWorthy these people are untrustworthy and everything bad you think of about a use car dealership. They sold us a warrantie that turn out to be invalid. My e these people are untrustworthy and everything bad you think of about a use car dealership. They sold us a warrantie that turn out to be invalid. My engine check light came on after a few days went back to them to fix prob they said they would but did not. All they did was shout the engine check light off . Also found out a month later that the car was in a wreck, and was a flood vehicle .i wish I had not purchase this car for this dealership. More
Satisfied Purchase Of A Lexus My experience is simple. I coincidentally noticed a new arrival on the lot of North Georgia Auto Brokers as I was in route to a meeting. I decided I My experience is simple. I coincidentally noticed a new arrival on the lot of North Georgia Auto Brokers as I was in route to a meeting. I decided I had enough time to route back for a closer look. Upon inspection, I immediately thought this car met all my standards of condition, miles, year, model, options and below normal wear. I proceeded to discuss details with Amir who assisted me in all steps of the purchase. All concerns expressed prior to purchase were resolved in a professional way and pricing was agreeable. We are pleased with the standard of cars which North Georgia Auto Brokers offers and the competitive pricing which were unmatched in the market based on condition. More

