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North Hills Toyota

Pittsburgh, PA

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rated
203 Reviews

7401 McKnight Road

Pittsburgh, PA

15237

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203 Reviews of North Hills Toyota

October 21, 2012

I came to North Hills Toyota after my credit union had been playing bandy-about with me for two weeks about a car loan. I had a high-interest loan out from CNAC, so high in fact that I owed $9k on a brok More

by Brad Berry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Russell, Joe McMahon
Oct 22, 2012 -

North Hills Toyota responded

Thank you, Brad, for a such a positive review. We're glad Jason and Joe were able to get you into a car with great financing. Patience and research are all it takes sometimes, and our team at North Hills Toyota just happen to be known for their perseverance. We work the hardest to get you the greatest deal possible without strapping those high interest rates around your neck. Enjoy your Corolla Sport, and happy driving. Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

October 19, 2012

Best experience I have EVER had buying a car. I cant say enought good things!! Because of this experience my mom and dad will be looking at purchasing a car there. Matt was GREAT!! Both finance managers wer More

by debbie balukas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Artis
Oct 19, 2012 -

North Hills Toyota responded

Thank you for such a great review, Debby! Five Stars is the goal, and we are glad we were able to provide you with such great service - great enough that you have referred us to your family. We'll be sure to pass on your kind words to Matt, our finance managers and the entire team at North Hills. We're proud of our team, and equally proud of our service department. We're uber-excited to know your reservations regarding service departments have been laid to rest. We look forward to seeing you again. Definitely check us out on Facebook and follow us on Twitter; we're always offering exciting service specials to our customers. Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

September 14, 2012

I have never been one to get "excited" to deal with a car dealership/salesman. North Hill Toyota (particularly Matt Artis) made this a very excitable experience. I originally was looking to purc More

by ash010107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Artis
Sep 17, 2012 -

North Hills Toyota responded

Thank you very much for all of your kind words and recommendations. I am thrilled that Matt was able to provide you with such excellent service! I will let him know to keep up the great work. Also congratulations on leasing a new car. I hope that you continue to enjoy it thoroughly, throughout the remainder of your lease period. If you have any other questions or concerns, please let us know and we will help you out. Also, check out our Facebook page to get access to special deals and updates from the dealership. Thanks again, we look forward to doing business with you in the future. Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

September 01, 2012

My driver's side mirror was vandalized with missing mirror glass and protruding wires. I called North Hills Toyota service and scheduled an appointment for repair. I was not asked to bring the vehicle More

by tortuguita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Gortz
Sep 17, 2012 -

North Hills Toyota responded

We are so sorry to hear your experience with us did not match the high standard of customer service we pride ourselves on and hold every employee accountable to. We feel it is of the utmost importance to provide all of our customers with a 5-star service department experience and we apologize if you feel this was not the service you received. We would love it if you could contact us at your earliest convenience as we would like to discuss your grievances further and see if we can improve your relationship with our dealership and its staff. Sincerely, Charvette Anderson (Customer Relations Manager) - 412.318.3000 x217

August 28, 2012

Great Dealership who provided a friendly and professional experience for u to enjoy. I really was pleased with Jack Passoth and Jerry Summers efforts in getting the deal sealed. I will continue to send more More

by Dink18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Riley, Jack Passoth
Aug 29, 2012 -

North Hills Toyota responded

Thank you for this 5-Star review of our dealership. At North Hills Toyota it is our goal to supply every customer with caring and honest customer service and we are so happy to hear that this was your experience. We look forward to satisfying your service and car purchasing needs in the future and recommend that you take the time to like us on Facebook and to follow us on Twitter to receive current North Hills Toyota news, event info, and specials! Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

August 20, 2012

Salesmen Joe and Jason were extremely friendly and courteous and the act they (along with manager Jerry) were able to get me in a brand new Rav4 was just amazing. More

by kh15233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe McDonald
Aug 20, 2012 -

North Hills Toyota responded

What a great review! Thank you for taking the time to share your experience with us. We're delighted to know that Joe and Jason were extremely friendly and courteous during your recent visit. In the future, if you need anything please feel free to contact us. Also, make sure to check out our Facebook and Twitter pages for monthly specials and coupons! Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

August 20, 2012

Will, Steve, and Don were very friendly and helpful. They took their time to answer all our questions and did not rush us even though the dealership got very busy that night. No one was pushy in any way. Eve More

by RRP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Kraft
Aug 21, 2012 -

North Hills Toyota responded

Thank you very much for vocalizing such praise about our dealership. I am always happy to hear when a customer is pleased with our staff. We strive to provide top of the line customer service, and I am glad to hear that your experience reflected this critical goal. If you happen to need anything in the future, please, do not hesitate to let us know! In the meantime, check us out on Facebook and Twitter for exclusive offers. Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

August 19, 2012

When I rated the quality of work, it was based on the paperwork preparation and the condition of the car when I picked it up. Both, were very good. Matt is very knowledgeable and a real pleasure to work More

by jerter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Gregson, Matt Artis
Aug 20, 2012 -

North Hills Toyota responded

We appreciate you taking the time to write this review! We're pleased to know that Matt was a pleasure to work with. In the future, if you have any questions please feel free to contact us at any time. Also, be sure to check out our Twitter and Facebook pages for exclusive coupons and specials updated monthly! Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

August 11, 2012

The staff was more than helpful making sure i was happy with my car and getting me on the road quickly, they worked on getting me an exceptional deal with a great rate their pride in what they were doing w More

by ron.lukes73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian- fi,les sales, Abby Riley
Aug 13, 2012 -

North Hills Toyota responded

Ron, thank you so much for taking the time to share your story and for writing this great review of our dealership. Steve and the rest of the North Hills team were happy to be of service. Enjoy your new car and please make sure to like us on Facebook and to follow us on Twitter to receive current North Hills news, event info, and deals! Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

July 30, 2012

After traveling quite a distance just to look at the car we saw on the internet, and the one that I really wanted, we were greeted by very friendly people at the front door. Not knowing what to expect an More

by mllittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Watzman
Jul 31, 2012 -

North Hills Toyota responded

Thank you so much for sharing your story and for writing this great review of our dealership. We were more than happy to assist you in finding the car you were looking for. We appreciate very much your recommending us to friends and loved ones. Please do not hesitate to contact us if there might be anything else we can assist you with in the future. Please also make sure to like us on Facebook and Twitter for current news and specials! Best Regards, Abby Riley - Internet Manager abbyriley@yahoo.com

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