North Park Subaru

The first and last time I will walk into North Park Subaru Let me start by stating that I believe that all dealerships have the right on regulating who and who can not drive more expensive, performance vehicle Let me start by stating that I believe that all dealerships have the right on regulating who and who can not drive more expensive, performance vehicles. That being said... I have never been more talked down to or disrespected like I was by a dealer from North Park Subaru. My girlfriend and I drove from Del Rio, about 2 and a half hours away, to celebrate the New Year in San Antonio. I've been looking to purchase a new WRX and trade in my 2011 Ram 1500. North Park is the closest Subaru dealership and had a great selection of WRXs so I thought to have a look. I do have the ability to buy the car but I told the dealer I'm waiting about 3 months to save up to have a larger down payment. He then asked me my age, I told him I was 22 and he told me I was too young to test drive. I asked him what the age limit was on test driving the specific vehicle and he said he would go ask his boss about it. He then came back and told me maybe if I was 24 because at 22 I probably didn't have the ability to buy a $40000 dollar vehicle... This is where things started to head south in my opinion. I explained that I wasn't looking at the STI I was just looking at the WRX premium which is considerably cheaper at $30000 and being in the military I have a steady paycheck and it would not be a problem. He then and for the rest of the time I was there continued to call me "kid" and "kids" like me. He then preceded to raise his voice in a crowded lobby and say "I can tell this has happened to you before because you have your argument all planned out". At this point i'm ready to walk out before he very loudly says "Lets go finish this in my office." So I very reluctantly follow with my girlfriend to his office so he can continue to go on and tell me all the things I did wrong by walking in there today. He started off by saying I should have lied and said I was buying right then or next week, I explained to him I'm not going to be dishonest about it and he says "well that's the way it works". He then suggested if I bring a parent in they could say they were buying the car and let me drive it half way through the test drive... AGAIN I had to explain to him i'm not a child and I'm buying the car for myself. At this point i'm done with the whole situation so I shake his hand and leave. Like I said in the beginning I understand why dealerships allow certain test drives and not others. North Park actually had instances where two of the same car are damaged because of idiots that just happen to be younger in age. That being said I will not be talked down to and treated like a child, I don't care if I'm 18 years old or let alone a 22 year old with a steady job in the military, a newer truck with more than enough trade-in value, and good credit. This one experience makes it so much easier to take my business to another dealership and suggest other people buying a Subaru to go somewhere else if they want to be taken seriously. More

Awesome Dealership My salesman, Derek Setser was awesome! He went out of his way to make my buying experience pleasant. He was great with my 8 year old, and kept him e My salesman, Derek Setser was awesome! He went out of his way to make my buying experience pleasant. He was great with my 8 year old, and kept him entertained while I signed all the paperwork. Phil the finance guy worked to get me a good deal and packages to protect my investment. I highly recommend this dealership. More

Beyond Excellent - 100 Stars My overall experience at NP Subaru was wonderful. David Silva is an exceptional person and sales person. Loving my Forester, THANK YOU DAVID SILVA My overall experience at NP Subaru was wonderful. David Silva is an exceptional person and sales person. Loving my Forester, THANK YOU DAVID SILVA! Hugs! More

Perfect first time purchase experience !! This was my first Subaru purchase and it was the greatest! Rob went above and beyond what any normal salesman would do to get me the best possible pri This was my first Subaru purchase and it was the greatest! Rob went above and beyond what any normal salesman would do to get me the best possible price for the car and my trade in! I will be going back to him in the future for any of my purchases..he has gotten himself a permanent customer. Thanks again Rob could not ask for a better salesman. More

Great service for my Impreza I would like to say my recent experience with the service department of North Park Subaru for a major repair on my Impreza was outstanding in every wa I would like to say my recent experience with the service department of North Park Subaru for a major repair on my Impreza was outstanding in every way! Thank you! More

$1.85 O-Ring for $4.51 I just paid $4.51 for an o-ring that LISTS for $1.89. Thanks, North Park! Maybe you can sell me a new Outback for 250% of sticker price when I come ba I just paid $4.51 for an o-ring that LISTS for $1.89. Thanks, North Park! Maybe you can sell me a new Outback for 250% of sticker price when I come back, which will be next Nevuary. Part # 34439FG000 More

Great experience David was easy to work with, always returned phone calls or text messages. He was very courteous, always smiling. I will definitely look for him whe David was easy to work with, always returned phone calls or text messages. He was very courteous, always smiling. I will definitely look for him when I'm in the market for a new vehicle. More

2013 Ford Mustang 5.0 GT Purchase Recently I purchased a beautiful sports car from North Park Subaru. It was as simple as finding the car, negotiating the price and driving it off the Recently I purchased a beautiful sports car from North Park Subaru. It was as simple as finding the car, negotiating the price and driving it off the lot. The team that I worked with was AMAZING!!! Albert [Salesman] was not pushy at all and really truly seemed to have my best interest at heart. He took my offer seriously and took it to Phil [Finance Manager]. It didn't take very long for us to negotiate the price, and the whole paperwork process took about half an hour. Half an hour after the docs were signed, the car was washed and delivered for my comfort. I have purchased over 20 vehicles [brand new and used] in my life time and this was by far the best experience I have ever had. Thanks North Park Subaru Team, you have gained a customer for life. Very Best, Edis Mekic More

GREAT BUYING EXPERIENCE On July 25, we purchased a 2011 Subaru Outback from North Park Subaru. David Silva was our point of contact and sales person. We feel this man went On July 25, we purchased a 2011 Subaru Outback from North Park Subaru. David Silva was our point of contact and sales person. We feel this man went the extra mile for us. He was very knowledgeable about his product and explained every question we had about the car and the buying process in general. David was very courteous and we feel that he went out of his way to make us feel welcome at North Park. In the future, I would not hesitate to buy again from the North Park organization. We feel that David hit the ball out of the park!!!! More

David Silva is a class act Just purchased a Forester from here. David was honest, transparent and incredibly helpful throughout the whole process. I would recommend this dealer Just purchased a Forester from here. David was honest, transparent and incredibly helpful throughout the whole process. I would recommend this dealer - and David in particular - to anyone buying a car. More