2,021 Reviews of North Penn Mazda - Service Center
My car has 36,000 miles. I took my car in for inspection and oil change. After the inspection they tried to up sell me on services that I believe are not necessary on a vehicle with low miles. Really! New b and oil change. After the inspection they tried to up sell me on services that I believe are not necessary on a vehicle with low miles. Really! New brake fluid??? If it was only my wife she would have be scared into spending the money. This is wrong! More
Great service from the team. I usually deal with Amanda and/or Wil. They know their stuff! Communication is excellent. I also appreciate the free loaner car. and/or Wil. They know their stuff! Communication is excellent. I also appreciate the free loaner car. More
Best service department I have every dealt with. They put the customer first. They make sure your car is in proper working order. They explain the options and the associated costs. I would not trust my cars the customer first. They make sure your car is in proper working order. They explain the options and the associated costs. I would not trust my cars with anyone else. More
Service was excellent as well as follow ups from the service dept. picked up my vehicle and returned it washed and cleaned/ Thank you again service dept. picked up my vehicle and returned it washed and cleaned/ Thank you again More
NP Mazda was able to schedule me on short notice and the service was completed ahead of the estimated schedule. The service department was very professional and took the time to fully explain everything. service was completed ahead of the estimated schedule. The service department was very professional and took the time to fully explain everything. More
Can’t say enough about how awesome the team members have been to me in the three years since I purchased my car there. Such a pleasant experience! been to me in the three years since I purchased my car there. Such a pleasant experience! More
Clear directions about temporary location change multiple times prior to arrival, greeted immediately upon arrival and was asked about my husband, his service dog, & my baby who were not with me, made to fee times prior to arrival, greeted immediately upon arrival and was asked about my husband, his service dog, & my baby who were not with me, made to feel at home while I waited for my car More
An exceptional experience, Caitlin went above and beyond to ensure a seamless service. Video function was particularly good. Look forward to the new facilities soon. to ensure a seamless service. Video function was particularly good. Look forward to the new facilities soon. More
Great dealership they go above and beyond to help you out with any issues or service!! The best Mazda dealership in Pennsylvania Caitlin was very helpful to figure out my issues did everything she could to m with any issues or service!! The best Mazda dealership in Pennsylvania Caitlin was very helpful to figure out my issues did everything she could to make sure I was happy with my service issues. More
Great experience, more work was needed then what I was anticipating but Katlynn my service advisor was great and provided awesome Customer service and worked around my work schedule as well and provided anticipating but Katlynn my service advisor was great and provided awesome Customer service and worked around my work schedule as well and provided a loaner vehicle for me. More