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North Penn Mazda - Service Center

Colmar, PA

4.8
2,021 Reviews

2,021 Reviews of North Penn Mazda - Service Center

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September 01, 2020

My car has 36,000 miles. I took my car in for inspection and oil change. After the inspection they tried to up sell me on services that I believe are not necessary on a vehicle with low miles. Really! New b More

by williamlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Landis
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Great service from the team. I usually deal with Amanda and/or Wil. They know their stuff! Communication is excellent. I also appreciate the free loaner car. More

by rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Best service department I have every dealt with. They put the customer first. They make sure your car is in proper working order. They explain the options and the associated costs. I would not trust my cars More

by RAY.MACWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Service was excellent as well as follow ups from the service dept. picked up my vehicle and returned it washed and cleaned/ Thank you again More

by CHARLES46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Fluehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chiartas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sheehan
August 28, 2020

NP Mazda was able to schedule me on short notice and the service was completed ahead of the estimated schedule. The service department was very professional and took the time to fully explain everything. More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Can’t say enough about how awesome the team members have been to me in the three years since I purchased my car there. Such a pleasant experience! More

by Happy North Penn Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

Clear directions about temporary location change multiple times prior to arrival, greeted immediately upon arrival and was asked about my husband, his service dog, & my baby who were not with me, made to fee More

by SBR123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

An exceptional experience, Caitlin went above and beyond to ensure a seamless service. Video function was particularly good. Look forward to the new facilities soon. More

by JGLOVER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

Great dealership they go above and beyond to help you out with any issues or service!! The best Mazda dealership in Pennsylvania Caitlin was very helpful to figure out my issues did everything she could to m More

by LUGONESG83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Great experience, more work was needed then what I was anticipating but Katlynn my service advisor was great and provided awesome Customer service and worked around my work schedule as well and provided More

by CKING083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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