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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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December 14, 2022

North Penn was excellent , car was done right and in time. The car came back clean. Erin our service advisor was very communicative More

by PETES528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter 5 star
December 12, 2022

Overall good, but I think you guys should call your customers when their parts arrive. More

by KELLYNGUERRA267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

The tops! From SC took me asap! Put my mind at ease while in Pa More

by a.giampa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

North Penn VW responded

Thanks for the great rating for our team Ms. Giampa. We're glad to have the opportunity to help you while you were out of town!

December 09, 2022

The service team were very professional and knowledgeable. All work done in a timely manner. More

by WBICKHART4179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

If there could be a more complete VW service and parts dealer I've yet to see one. NP VW is outstanding! J. Fox More

by 🦊
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts crew 💥💥💥💥💥
Dec 11, 2022 -

🦊 responded

Very happy with North Penn in all my dealings there and treated my dog well too!

December 08, 2022

Excellent service every time we go. Jesse is superb. Love it there!! An absolute pleasure More

by Jennine Ottomano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

North Penn VW will be my only place to shop and service. Clean place, good size waiting area, kids play room (not use yet) tv to watch, vending machines and most importantly FREE coffee machines (happy cust More

by Phoumisith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

North Penn VW responded

Thank you for your kind words on our accomodations!

December 07, 2022

Very pleased with our experience! Erin was fantastic from our first conversation till the completion and return of my vehicle! More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Dec 07, 2022 -

Kelly responded

Fantastic experience with the service department !!

December 07, 2022

Very courteous, kind and helpful. Got me right in for an appointment and gave a rental car ! More

by K.jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

We ended up getting a lot of service completed. The dealer was fair and honest with the amount of work that needed to be performed. Everything was completed in a timely manner and done well. Thank More

by BZIM1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

North Penn VW responded

Hello Mr. Zimmerman, Thank you again for your visit to our service department. I'm pleased that we were able to provide you the service you expected. We wish you and your family happy holidays! Sincerely, Ken Benton Service Manager

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