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North Point Volvo Cars - Service Center

Alpharetta, GA

4.5
56 Reviews

56 Reviews of North Point Volvo Cars - Service Center

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February 06, 2025

Very happy with service advisor Garrett Rhoton. Explained issues and the service team repaired my car in the time frame they estimated. More

by janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Rhoton
Feb 12, 2025 -

North Point Volvo Cars responded

Janie, thank you for your kind review; we are happy to pass along your comments to the team here at North Point Volvo! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

Good salesperson —Rick Small. Good maintenance personnel-Adan & Garrett. Joseph is horrible!! No eye contact, acts like he is doing you a favor to wait until on you, doesn’t exp More

by sgill418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Joseph
Feb 10, 2025 -

North Point Volvo Cars responded

Thank you for letting us know about your experience. We will use these comments to ensure the best care for our customers moving forward. We look forward to your next visit.

February 04, 2025

My first visit to Service. Better than anticipated. Quick, helpful, and informative. This will definite be my go to dealer for car shopping and service! More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrert
Feb 10, 2025 -

North Point Volvo Cars responded

Stacy, we are so pleased you enjoyed your visit to North Point Volvo! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

I loved the clean, spacious, kid friendly customer attentive dealership. There was a section with crayons and coloring books which every parent will appreciate, there was a television with sports on i More

by Ella
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 06, 2025 -

North Point Volvo Cars responded

It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

January 15, 2025

I love my c70 and Matt in the service department was great to work with. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Jan 16, 2025 -

North Point Volvo Cars responded

Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

January 13, 2025

My service advisor matthew price is always great. Any problems I have or issues & he is always ready to find a solution. One of the fastest working advisors in my opinion with the best turn around ti More

by andrewjobrien18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Jan 14, 2025 -

North Point Volvo Cars responded

We’re so happy to hear about your positive experience! Your feedback means the world to us.

January 08, 2025

The mechanics and service advisors are very good. They are knowledgeable and have the experience. More

by Lourie_croft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Campanile and Garrett Rhoton.
Jan 11, 2025 -

North Point Volvo Cars responded

Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

January 03, 2025

The Service Dept. Is wonderful! The best Svc Mgr there is Malcom! I always get a clean loaner and clean vehicle upon return! I bought during Covid so I don’t have an More

by Terrie E,
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom
Jan 04, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

April 22, 2024

This dealership has always exceeded my expectations. Their quality work and the courtesy of their representative goes consistently above and beyond. I have used other dealership in Georgia and in other More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Oct 26, 2024 -

North Point Volvo Cars responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

March 03, 2020

Years of excellent service! My family has 3 Volvo's and we would never take them anywhere but North Point Volvo! Their service department is second to none and I have never seen More

by April43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac, Matt, and Garrett
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