North Valley Volkswagen

Awful Had some trouble getting some decent help from this location as soon as it was time to bring in the leased vehicle. Lots of back and forth phone calls Had some trouble getting some decent help from this location as soon as it was time to bring in the leased vehicle. Lots of back and forth phone calls with no new information each time, just all the things they could not do for us. Finally finished the lease buy out process. Appointment to sign paperwork was at 9:30am on July 4th, a holiday. When we showed up, the employee we had scheduled with was not even there, nobody knew we were coming and no paperwork had been put together. I was pretty livid, had some loud words to share and the manager was very rude. We left, bought a new car at Larry H. Miller on Colfax. Go there instead, saving you a serious headache. More