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Northeast Car Connection
Philadelphia, PA
1,216 Reviews
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1,216 Reviews of Northeast Car Connection
April 16, 2013
Helpful, friendly and good business model. I had some things such as scratches I wanted removed and it was dealt with fast. I would purchase another vehicle from here. things such as scratches I wanted removed and it was dealt with fast. I would purchase another vehicle from here. More
by carbuyer215
April 12, 2013
I am extremely dissatisfied with the service I have received at Northeast Auto Connection. I am having a plethora of problems with the car that I purchased and when I emailed Aaron Torres regarding the received at Northeast Auto Connection. I am having a plethora of problems with the car that I purchased and when I emailed Aaron Torres regarding the issues I was having, I never got a response, which, in my opinion is extremely unprofessional. The car is experiencing a "hard start", which the mechanic told me was normal and it is not normal, it is indicative of a bigger problem. The traction control light is lit all of the time. The car has extreme moisture problems in the trunk and in the interior of the vehicle. I have hung 2 damp rid bags in the car and trunk and they are filled with water. The back of the drivers seat is coming off. I am disgusted to say the very least!!!!! The only positive things I can say are regarding Bob Wichert. He was who I originally dealt with but was not there when I came in to purchase the vehicle. He emailed me to see if I was happy and I explained the problem with the hard start to him. He was very helpful and got my car in to be seen by the mechanic. He even emailed me on his day off to help me arrange a time to bring the car in. The mechanic is HORRIBLE! I had to take a day off from work and inconvenience alot of people in order to get my car there and pick it up. I did not hear from the meachanic at all until I called at 5 pm to see what was going on and he said that he was "waiting to hear from the dealer" and would need the car another day...this was NOT an option. I am a single mother of 3 little girls and I need to work and can not leave my car for days on end. I assume that the mechanic would have never called me back. When I went to pick up the car, it was in the same spot I parked it and I could tell the car was not even moved. Again, Bob was the one who emailed to see how I made out. This problem needs to be rectified and immediately. With the exception of Bob, this establishment is the epitomy of what a used car dealer is...they DO NOT care about the customer, they just want to make a sale. To make matters worse, when I called to speak to the mechanic, Aaron answered and was EXTREMELY rude to me. More
by klb1975
Employees Worked With
Aaron Torres
April 12, 2013
Exceptional customer service with Aaron Torres. The vehicle I purchased was in excellent condition and at a reasonable price. They went above and beyond to get me financed within my expected payment. vehicle I purchased was in excellent condition and at a reasonable price. They went above and beyond to get me financed within my expected payment. Friendly, honest and dependable service. I would recommend this establishment to anyone who is looking to purchase a new or used vehicle. More
by maddmike
Employees Worked With
Aaron Torres
April 11, 2013
i Went in to look at a 2005 VW Jetta and the car was in such great condition i had to have it Charles was my first contact he was a salesperson for VW before and was very knowledgeable about the car so any such great condition i had to have it Charles was my first contact he was a salesperson for VW before and was very knowledgeable about the car so any questions i had were answered as i said them. Bob i have know since my mom got her SUV from him and he is a great guy and very funny he made the buy a lot quicker then expected and these guys are a great asset to their company. More
by berto516
April 09, 2013
He was great, he got me approved for a loan with my horrible credit with a monthly payment in my price range. I would highly recommend anyone looking for a car to go see bob. He is a good guy with a lo horrible credit with a monthly payment in my price range. I would highly recommend anyone looking for a car to go see bob. He is a good guy with a lot of knowledge on what he does! More
by deebunny
April 09, 2013
Very satisfied! Great people to work with. Took their time helping me to buy my new car!!! I have already recommended this dealership to a lot of my friends looking to buy;) time helping me to buy my new car!!! I have already recommended this dealership to a lot of my friends looking to buy;) More
by AllisonGradel
Employees Worked With
Aaron Torres
April 06, 2013
Recommended to North East Car Connection by a friend. I would definitely recommend them. Andy Shull and Bob Wichert went out of their way to help me get a new car within my budget. Very friendly going a would definitely recommend them. Andy Shull and Bob Wichert went out of their way to help me get a new car within my budget. Very friendly going above and beyond to help me. Awesome experience, would recommend them to family and friends. More
by JoannH
April 06, 2013
We were referred to NECC by my aunt who had purchased a car and my dad who had purcharsed a car. From the door, both Mike and Bob were very friendly,honest, and pleasant. We explain to Mike what it was t car and my dad who had purcharsed a car. From the door, both Mike and Bob were very friendly,honest, and pleasant. We explain to Mike what it was that we were looking at which at first was a car, but i started looking at the SUV's and he asked did i like the MAZDA? told us to get in, take a look at it, told us all about it, at first, my husband wasn't sold, but I loved it!!! Then Mike took us for a test drive!! OMG...b/c it was after hours on a saturday the banks were closed and we had to wait until monday to send it our info to get an approval from the bank. About 3 on Monday when I was about to give up, I had walked away from my desk at work, i came back and saw that i had a message from Mike.. I called him and he told me he did the numbers and that if i wanted the SUV i could come get it. I called my husband and I was crying we went with my dad and my aunt to go get the Mazda. When all the paper work was signed Bob asked was everything ok? I just said "yea i can't believe I have a CAR!!!" my middle name is pearl i call my new mazda "BLACK PEARL!!" i love it!! thxs guys really appreciate you guys More
by Andree507
April 04, 2013
Mike K. was a great! I thought my credit would not allow me to purchase a car, but Mike and his team were able to pull through for me. I drove away in a great car with low milage and a big smile. I recomm me to purchase a car, but Mike and his team were able to pull through for me. I drove away in a great car with low milage and a big smile. I recommend anyone that needs a car to at least give my man Mike a call! Thanks Mike! DP from Delaware. More
by DevinPoteat
