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Northern Neck Chevrolet

Montross, VA

4.8
118 Reviews
Call Dealership (804) 493-8901

18175 Kings Highway

Montross, VA

22520

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118 Reviews of Northern Neck Chevrolet

October 30, 2025

Great place to get service done. Susan got me done early, so I had no wait time when I picked up the vehicle More

by YAZOOKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Davenport
Print
Oct 31, 2025 -

Northern Neck Chevrolet responded

Thank you for your stellar review! Susan sends her regards, and we hope to see you again soon!

October 28, 2025

Always pleasant, informative and helpful. The staff is top notch. Thank you for all you do. More

by dnewman2904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lane
Print
Oct 28, 2025 -

Northern Neck Chevrolet responded

Thank you for your stellar review. We will give Alex your regards and hope to see you again soon.

October 21, 2025

Great service from the friendliest team! They are prompt and professional. Happy to have such good service so close to home. More

by KRZYWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan at service desk and Rex Gordon both very good, Bradley Smith
Print
Oct 21, 2025 -

Northern Neck Chevrolet responded

Thank you so much for the stellar rating, your kind words, and for taking the time to share your experience with us. We appreciate your feedback and will share it with Bradley and the team.

October 18, 2025

Excellent service and very timely. Always love working with the Great staff here. Will be back! More

by JBHERB4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
Print
Oct 20, 2025 -

Northern Neck Chevrolet responded

Thank you for your fantastic review! We are so glad to hear you had a great and timely experience with our team. We can't wait to have you back! Chuck sends his warm regards.

October 14, 2025

Excellent service excellent salesman . Chuck is very easy to work with and very thorough in his work. More

by carlhayden22560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden, Bradley Smith, Alex Lane, Angela Fox
Print
Oct 14, 2025 -

Northern Neck Chevrolet responded

Thank you so much for the kind words and great review! We're thrilled you had such a great experience with us, and we'll be sure to pass your compliments along to Chuck, Brad, Alex, and Angie. :)

October 12, 2025

Great people and love buying cars here. However the shop rates are too high for me to want to bring a.vehicle for service. It seems all dealerships have similar rates but private shops are More

by CONNIEMANSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol Williams, Chuck Hayden
Print
Oct 13, 2025 -

Northern Neck Chevrolet responded

Thank you so much for your kind words about our team. We are so happy to hear that you love buying cars with us. We also appreciate your honest feedback regarding our service rates. We understand that our pricing is different from private shops, and that's largely due to our factory-certified technicians, specialized diagnostic equipment, and the use of genuine parts designed specifically for your vehicle. We believe this specialization provides a higher quality of service and peace of mind. We'd love to chat more about this and find a service option that works for you. Please feel free to call us at (800) 883-8901.

October 12, 2025

Dealership was great to work with the car was ordered and came in perfect as ordered. More

by HDRILEY47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden, Angela Fox
Print
Oct 13, 2025 -

Northern Neck Chevrolet responded

Thank you so much for the positive review. We hope you enjoy your new ride!!!

October 12, 2025

Alex is amazing. Great young man that really cares. Only thing that we had an issue with was the finance department. Didn’t seem to care or have the urgency to make t More

by Matt@wmwebbhvac.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lane
Print
Oct 13, 2025 -

Northern Neck Chevrolet responded

Thank you for taking the time to leave us your feedback. We are thrilled to hear you had such a great experience with Alex, and we'll be sure to pass along your kind words. He truly is a great young man and a valued member of our team. We are, however, very sorry to hear that your experience with our finance department did not meet your expectations. This is certainly not the standard of service we strive for, and we sincerely apologize for the lack of urgency you felt. We take this feedback very seriously and will be addressing this with our team. We would appreciate the opportunity to make this right. Please contact me directly at (800) 883-8901 so we can discuss this further and ensure your next experience is a five-star one.

October 08, 2025

Chuck Hayden is knowledgeable, personable and professional. I appreciated the time he took, and the level of detail, to explain the product and the sales process. Very professional. More

by churchmj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
Print
Oct 09, 2025 -

Northern Neck Chevrolet responded

Thanks, Mike! I appreciate your positive review. We strive to provide this level of experience to all our customers and hope to have you back soon for stellar service on your new ride as well.

October 07, 2025

Alex, Rex and Chuck went above and beyond to ensure a smooth and easy process! Will recommend them over and again! More

by regisslaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Gordon, Chuck Hayden, Alex Lane
Print
Oct 09, 2025 -

Northern Neck Chevrolet responded

Thank you for the positive review! We strive to make the car-buying process as effortless as possible. We hope to see you soon to service your new ride. Enjoy!

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