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Northern Neck Chevrolet

Montross, VA

4.8
119 Reviews
Call Dealership (804) 493-8901

18175 Kings Highway

Montross, VA

22520

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119 Reviews of Northern Neck Chevrolet

March 16, 2026

Friendly and fast service. Fastest service I’ve had thus far. Will definitely be using this dealership again. More

by SMITTY.TOUSSAINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Davenport ( service advisor)
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Mar 16, 2026 -

Northern Neck Chevrolet responded

Thank you so much for the kind review. We truly appreciate that you take your time to leave us such a nice review. Please let us know how we can help you with any of your future automotive needs.

March 15, 2026

It’s always a pleasure going here, having my car serviced everyone is so nice More

by GWENNYHEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
Print
Mar 16, 2026 -

Northern Neck Chevrolet responded

Thank you so much for your kind review. It is always good to see you. Please let us know if we can help you with any of your future automotive needs.

March 14, 2026

At least 15 words: i keep going back to NNC for one reason, they treat me fair and square. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan in Service
Print
March 11, 2026

Chuck and Carol were very easy to work with and very patient!! I will be back! More

by MHFRAZIER13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
Print
Mar 12, 2026 -

Northern Neck Chevrolet responded

Thank you so much for your kind review. We appreciate your purchase and you taking the time to leave us a review. We look forward to serving you with any of your future automotive service needs.

March 09, 2026

Wonderful friendly employees in all Departments Susan in service is pleasant Love this place for sales and service More

by pampowell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan - Service Advisor , Bradley Smith
Print
Mar 09, 2026 -

Northern Neck Chevrolet responded

So glad to hear that. Thank you so much for doing business with us. Let us know how we can help you in any way. We strive to achieve 5 stars in all aspects of doing business.

March 03, 2026

Very professional, friendly. And a great dealer to work with. Have purchased several cars in 20 years and have not been disappointed. Tom Collins is the best. More

by DSINGSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Chuck Hayden
Print
Mar 03, 2026 -

Northern Neck Chevrolet responded

Thank you so much for your review. We appreciate your business and look forward to helping you with any of your needs in the future.

March 02, 2026

Great service all around. Very thorough support and greatly appreciate the "look ahead" recommendations provided at the end. More

by PIEMON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Print
Mar 05, 2026 -

Northern Neck Chevrolet responded

Thank you so much for you 5 star review. We appreciate you using us for your service needs and look forward to helping you with any of your future automotive needs.

February 25, 2026

They are very friendly and easy to schedule an appointment. Always treat my vehicle with respect. Great service! More

by B1ACKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Print
Mar 05, 2026 -

Northern Neck Chevrolet responded

Thank you for your kind review. Our goal here is to try to accommodate everyone as much as possible with appointments. Please let us know if we can help you with any of your future automotive needs.

February 20, 2026

chuck is a great guy did what he said thanks again see you at service More

by GPINC10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
Print
Mar 05, 2026 -

Northern Neck Chevrolet responded

Thank you for your review. Glad to hear we will be seeing you in service. Let us know if we can help you in any way!

February 20, 2026

Service I guess was great but I don’t think my service was performed completely. Def fluid didn’t get topped off as I was told it would be when I purchased this vehicle. More

by REDDIRTYMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden, Bradley Smith
Print
Feb 20, 2026 -

Northern Neck Chevrolet responded

REDDIRTYMAX thank you for taking the time to leave a review. We apologize that our service did not meet your expectations. This is not how we strive to do business. We invite you to please call in and set up a time to meet with the service manager, Brandon Chappell, so that he may get this taken care of for you at no charge.

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