Northfield Automotive

One on one attention, no lines! Dokmo is Local people, small town feel and NO long waiting period! It is stressful enough buying a vehicle, it was NOT stressful dealing with Dokmo! Dokmo is Local people, small town feel and NO long waiting period! It is stressful enough buying a vehicle, it was NOT stressful dealing with Dokmo! More

Purchase and repair Great people very friendly and knowledgeable. Service department and staff very caring end very quick turn around. Keep up the great service. If your Great people very friendly and knowledgeable. Service department and staff very caring end very quick turn around. Keep up the great service. If your in the market for a vehicle or service. Stop and see them. More

Visited because of Price, Bought because of Service I went to Dokmo because they had the lowest advertised price for a used 2017 Ford Escape; it was over an hour and a half drive from my home. I met wit I went to Dokmo because they had the lowest advertised price for a used 2017 Ford Escape; it was over an hour and a half drive from my home. I met with Scott and test drove two vehicles. I was impressed with the Escapes and even more impressed with the service from Dokmo. A genuine friendly dealer that was very personable. I cannot speak more highly of the experience. I will be back again for my next purchase. More

Stopped for an oil change, left with a new car! Staff was friendly, service was great. I stopped in for an oil change and they got me in right away. Long story short, I ended up buying a new car a Staff was friendly, service was great. I stopped in for an oil change and they got me in right away. Long story short, I ended up buying a new car and I couldn't be happier! More

No Regrets! Wasn't even in town to buy a car. I happened to see exactly what I was looking for on the lot and decided to check it out. The no-haggle pricing was Wasn't even in town to buy a car. I happened to see exactly what I was looking for on the lot and decided to check it out. The no-haggle pricing was just that, and the price I paid was very fair. I bought the vehicle that day. Scott was very low pressure and just a friendly guy. I would definitely go back, and recommend to friends. Unless you've shopped a non-commission dealer, you just don't know what a pleasure it is. More

Sales guys were great!!! I went into the dealership looking for a used truck. I talked with Edwin Tejada. He was great to work with! Kept me in the loop with anything new he h I went into the dealership looking for a used truck. I talked with Edwin Tejada. He was great to work with! Kept me in the loop with anything new he had coming in to the dealership. Texting spec sheets back and fourth and working around my busy schedule. I did not however end up buying a vehicle from them but there knowledge and customer service is greatly appreciated. There was also no pressure to buy it was a great experience. I will be back for my next purchase! More

Best Car Buying Experience EVER! I had the most positive car-buying experience of my life on Saturday, December 9th! I had even mentioned to my significant other that I would rather b I had the most positive car-buying experience of my life on Saturday, December 9th! I had even mentioned to my significant other that I would rather buy 6 houses versus 1 car. However, when John introduced himself to us and asked what we were looking for I relaxed a little. John couldn't have been nicer and more helpful through the entire process. I have a black mark on my credit history so was concerned about financing but Brad (Credit Manager) was so understanding and helpful. Bottom line, I drove away in my beautiful 2015 Ford Fusion that afternoon. The whole process only took about 3 hours total and never once did I feel pressured in any way. I highly recommend this dealership VERY highly and please be sure to ask for John in Sales! More

went in on a saturday morning and was on the road in an hour Jodi was great to work with.I would go back on my next purchase,great dealership.easy to work with and very helpful.did not take long and I was on the Jodi was great to work with.I would go back on my next purchase,great dealership.easy to work with and very helpful.did not take long and I was on the road with my car. More

Over priced I have gotten two cars from Dokmo and both times I feel I was taken advantage of and over charged. I will be going elsewhere next car. I have gotten two cars from Dokmo and both times I feel I was taken advantage of and over charged. I will be going elsewhere next car. More

Overpriced parts I was charged over $300 dollars for a $30 part. I understand employing some markup, but 300% markup is excessive. It's actions like this that will tur I was charged over $300 dollars for a $30 part. I understand employing some markup, but 300% markup is excessive. It's actions like this that will turn customers away. More