
Northgate Chrysler Dodge Jeep Ram
Groesbeck, OH
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I have bought 3 vehicles from this dealership in the past and have been very pleased with all the service I have received. All of the Salesmen have been just great and very knowledgeable. Dwayne Smith did a and have been very pleased with all the service I have received. All of the Salesmen have been just great and very knowledgeable. Dwayne Smith did a wonderful job getting all of our paperwork together and explaining everything. When we are ready to trade in again and upgrade to a newer van again, we will definitely be coming back to Northgage Chrysler in Colerain Township Ohio. More
been going to Northgate Chrysler for over 20 years and love this dealership. Roger was very helpful and did a great job! Service department is great too. love this dealership. Roger was very helpful and did a great job! Service department is great too. More
I had the opportunity to work with Roger twice in within a week first helping my friend purchase a wrangler and he did a great job helping with the process, during that process I decided I was interested in a week first helping my friend purchase a wrangler and he did a great job helping with the process, during that process I decided I was interested in a Compass so I followed up with Roger to see what deals he had. Roger worked hard to get the car sold. I would recommend both Roger and the dealership. More
I called ahead told Dustin what i was looking for, when i arrived he just what i wanted and needed, price negotiations went fast, fianacing was a breeze, and i was off and running in my beautiful new dodge d arrived he just what i wanted and needed, price negotiations went fast, fianacing was a breeze, and i was off and running in my beautiful new dodge dart II I love it love the dealership thank you Karen Phelps More
Dustin Loesche, my sales consultant, was exceptionally patient and accommodating to work with. Being an engineer, I came fully prepared with pricing data and requirements which perhaps is a challenge for patient and accommodating to work with. Being an engineer, I came fully prepared with pricing data and requirements which perhaps is a challenge for sales reps. Unlike most sales people, Dustin had a humble and hard-working attitude which contributed to my desicion to buy from Northgate CDJ. Northgate as a dealership met my expectations but was not particularly exceptional from my typical experience. Since I was buying a used Honda van, they could not offer me a great deal of knowledge of Honda products. I would give a neutral rating on the dealership overall. More
Good Experience. Roger was very helpful on the phone prior to visit. Northgate Jeep had a very hard to find used Scion xD. Though for sale for a reasonable price, my wife and I were VERY disappointed prior to visit. Northgate Jeep had a very hard to find used Scion xD. Though for sale for a reasonable price, my wife and I were VERY disappointed in our Saturn Vue trade-in value. We still do not understand why the KBB.com and NADA.com rate our previous vehicle well over $5400 (on the low end dealer trade-in value, not private party)) and we received only $3100 trade-in at Northgate Jeep. While Roger McClure did his job very well and we were finally satisfied with the monthly payment, we probably will not use Northgate Jeep again. Again, this has no reflection on Roger. More
On the phone Roger McClure went 110% out of his way to do everything for me and took care of everything that needed to be done from holding the car I found on the net to all paper work,even spoke to my insur everything for me and took care of everything that needed to be done from holding the car I found on the net to all paper work,even spoke to my insurance agent to transfer my policy. On the test drive I ask him to drive and he did. Now how many others would do that. If at anytime I would buy another car it would be with dealer but only if Roger was still there. Thank you. Dee White More
Dwayne was very helpful at the Northgate dealership. I actually chatted with a customer service rep online prior to my visit. Upon walking in, Dwayne was already expecting me and he called me by my first actually chatted with a customer service rep online prior to my visit. Upon walking in, Dwayne was already expecting me and he called me by my first name. From that point forward, considering my circumstances, I was giving an extremely great deal. It was an overall pleasant experience and I do not regret purchasing my new vehicle. The staff was extremely helpful and friendly. I'd recommend Dwayne to anyone who's looking to buy the Chrysler line of vehicle in Cincinnati. More
Over all this was a good experience. I had visited the dealership to just look around a month before I made my purchase. In that time Dustin had sent me a letter to thank me for visiting and to let him k dealership to just look around a month before I made my purchase. In that time Dustin had sent me a letter to thank me for visiting and to let him know if there was anything he could do to assist me and he also followed up with a voicemail. Just enough communication to know he was there if I needed him and it was not pushy at all. A month after visiting him I had called to tell him I was stopping by and he remembered who I was and my situation and what I needed. I really did not feel like dealing with the hassle that some previous dealerships have put me through. It was very painless at Northgate. I got what I expected and feel I got a fair price and exceptional service. Had I stayed in that area and had interest in one of their vehicles, I would go back there to purchase. More
Roger was very helpful. I am currently living in Colorado and thus making my order that much more of a challenge. Roger was great in making sure my Jeep had everything on it that I ordered, the Jeep was in P and thus making my order that much more of a challenge. Roger was great in making sure my Jeep had everything on it that I ordered, the Jeep was in PERFECT condition, (I am extremely picky), and it had only 7 miles on it (including being taken to Tire Discounters for a lift). I cancelled a Rubicon I ordered from another dealer earlier in the year because they couldn't deliver the above. Roger was also able to match a price I had gotten from a dealer in Colorado. I will be ordering my next Rubicon from Roger as well. Thanks Roger. More