Northland Chevrolet

Customer Service was awful This is the last time my family or my extended family will ever purchase a car here. After a mishap while getting my oil changed (the service departm This is the last time my family or my extended family will ever purchase a car here. After a mishap while getting my oil changed (the service department only put 3 qts of oil in my 6 qt vehicle) i wanted written documentation that my vehicle (which is a 2019 traverse) was thoroughly inspected. That was clearly too much to ask for. More

Great customer service We had an emergency and needed to buy a car quickly for our daughter. They were a great help with the purchase of our new car. Everything was quick We had an emergency and needed to buy a car quickly for our daughter. They were a great help with the purchase of our new car. Everything was quick and easy! Thank you! More

Service/recon Brought in my truck for an alignment, recall, and to get the underbody touched back up. Upon dropping my truck off the service team did a great job wi Brought in my truck for an alignment, recall, and to get the underbody touched back up. Upon dropping my truck off the service team did a great job with keeping me updated along the way. They worked with Tim in recon who did a fantastic job detailing my truck when I was only expecting the undercoat to be touched up. To be able to see the compassion and hear it from him first hand shows he likes to put out quality work. More

Robert was helpful! Robert was very helpful and tried to do his best to get me exactly what I wanted! Responded to my requests AFTER I drove off the lot too! Robert was very helpful and tried to do his best to get me exactly what I wanted! Responded to my requests AFTER I drove off the lot too! More

Purchase of new vechile We were only having repair on recall on our 2017 Siverado. We were greeted by Robert G and starting talking casually about a 2019 Siverado that was i We were only having repair on recall on our 2017 Siverado. We were greeted by Robert G and starting talking casually about a 2019 Siverado that was in the lot. With the rebate offer and trade of the 2017 Silverado we drove away with the 2019. Robert aloud us to take time and ask many questions before the purchase. We have purchased our last three trucks from Northland Chev; the last two through Robert. He has excellent sales skills and was very pleasant including conversations with our granddaughter as she waited while we did the final paper work. More

Great Wonderful People at North land Chevrolet, Everyone was so helpful there, very nice people to talk with and I have a wonderful Vehicle to Drive now Tha Wonderful People at North land Chevrolet, Everyone was so helpful there, very nice people to talk with and I have a wonderful Vehicle to Drive now Thank you all so very much! More

One Car? Looking at a lot full of vehicles I was amazed to find out only one car matched my request. I was not encouraged to look around the lot. Instead, I to Looking at a lot full of vehicles I was amazed to find out only one car matched my request. I was not encouraged to look around the lot. Instead, I told the salesman I wanted something with AWD...under 10 years old with less than 100,000 miles. The salesman gave my request to some unseen person and I was offered ONE car. Clearly, the one car the dealership wanted me to buy. It did not feel like car shopping; it felt like...we need to get rid of this one car. In the dealers defense, several dealers did this to me. I found it very interesting each dealer had one Chevrolet Equinox they wanted me to buy. I did not like this style of car shopping. As a customer, I should be selecting what I want to buy not some unseen person making decisions for me. More

Great Salesmen, Rob Very prompt attention, very friendly & knowledgeable, and knew exactly the situation, and car style we were looking for. Everyone was friendly and hel Very prompt attention, very friendly & knowledgeable, and knew exactly the situation, and car style we were looking for. Everyone was friendly and helpful.. Great experience! More

Helpful throughout the new vehicle purchase My sales rep, Barbara was helpful and knowledgeable on getting me into what i wanted for a new vehicle. The finance department (bad with names) was al My sales rep, Barbara was helpful and knowledgeable on getting me into what i wanted for a new vehicle. The finance department (bad with names) was also excellent in helping getting the right finance as keeping it in my budget and getting the right deal. i would recommend going to this dealership because of the employees there. I have been to other dealerships and the customer service was never this good, keep up the good work. More

Best experience I have ever had!!! I had the BEST experience ever! Steve and Matt were so helpful and it was such a comforting situation. Matt made my kids comfortable and engaged w I had the BEST experience ever! Steve and Matt were so helpful and it was such a comforting situation. Matt made my kids comfortable and engaged with them the entire time. I would recommend this dealership to everyone!! Thank you! More