Northpointe Motors

Thank you Zane I would have to say that Zane Adkins in the Kalkaska office will get the job done! He was in contact with me everyday and always had the answers to an I would have to say that Zane Adkins in the Kalkaska office will get the job done! He was in contact with me everyday and always had the answers to any and all questions I had. I would highly recommend north pointe motors in Kalkaska. Everyone there from the secretary to the guys working out in garage were all very friendly,clean and had great personalities! Thank you Zane for all your hard work , getting the job done and having me on the road with in 3 days. More

THEY HELP US OUT A LOT THIS PEOPLE ARE SUPPER THEY HELP MY WIFE AND I OUT A LOT AND KEPT THERE PATIONS WITH ME EVEN WIN I CALL STEVE 25 TIME IN A DAY STEVE IS A GREAT GUY THIS PEOPLE ARE SUPPER THEY HELP MY WIFE AND I OUT A LOT AND KEPT THERE PATIONS WITH ME EVEN WIN I CALL STEVE 25 TIME IN A DAY STEVE IS A GREAT GUY More

Warrenties suck Bought an 04 neon in July had only 8 months. Now being told motor is falling out, needs new plugs and wires again that where replaced remind you 8 mon Bought an 04 neon in July had only 8 months. Now being told motor is falling out, needs new plugs and wires again that where replaced remind you 8 months ago when I got the car. Also engine mounts, oil pressure sensor, all new struts, has needed since day one was promised would be fixed before I signed to buy car. Now all a run around they already soaked too much money into car, so they can't anymore. Warrentied only covers $588 in repairs which is rocker cover gasket, trans. Silinoid pack, and trans. Pan seal really. Bill still for everything not covered $2,000 talk about warrenties JOKE. I traded in a car for a more reliable one $2000 would easily fixed my old car. Sooo going somewhere else. Try talking to Rob who sold me car acted as if he didn't care, couldn't work with me anymore, said oh you have to go to cadillac lot. Biggest mistake you'll make, run while you still can More

Down on my luck and thought I would be bumming rides forever As you can tell by my title I was down on my luck, going through life issues, just landed a new job and before I could get my first pay check to my ne As you can tell by my title I was down on my luck, going through life issues, just landed a new job and before I could get my first pay check to my new job my car was repo'd. I had heard about buy here pay here places but none of them had happy reviews. As I was bumming another ride to get to my job we were passing Northpointe Motors in Cadillac. I had my friend pull in & I never thought I would be driving away the same day with my own vehicle. From the moment I walked in the door I was greeted and treated with excellent customer service. The manager Shawn was beyond understanding and treated me with the up most respect. We went over my situation and when he asked me what type of vehicle I could see myself in I was shocked. I asked him, do I even have the right to ask that after having my previous auto repo. He smiled and said yes you do, here at Northpointe we look at everyone's situation and evaluate it as its own. Shawn went on to explain that not only will we get you in an auto that you like, can afford but this will help you to rebuild your credit. Thanks to Northpointe Motors I am just not able to get to work but I am also able to get my kids to school and sporting events safely!!! Sincerely, Nicole More

Just purchased my eighth car from them, still no complaints! I just purchased my 8th car from these guys, a really nice low mileage GMC Yukon and it was about as painless a transaction as they come. They did no I just purchased my 8th car from these guys, a really nice low mileage GMC Yukon and it was about as painless a transaction as they come. They did not have the car on the lot when I was looking, I told them what I wanted and what I could pay and two weeks later it was ready for me to pick up. They even arranged all the financing through my local credit union for me at a great rate. All I had to do was show up, sign some papers, and drive away in my new SUV. Not only did these guys help me establish my credit 8 cars ago but they have kept me in cars I like to drive at a price I can pay. They talked me into sensible options that I could afford and I owe my current credit score in a big part to them. I will continue to buy cars from Northpointe Motors. More

Excellent Honest and Trustworthy When I look for used car dealers I look for honesty and integrity in both the salesmen and upper management. In 4 purchases over the last 10 years I c When I look for used car dealers I look for honesty and integrity in both the salesmen and upper management. In 4 purchases over the last 10 years I can vouch for Northpointe. If things aren't right, they'll make it right. They go the extra mile to ensure quality of service and customer satisfaction. As a local customer, there is no other place is buy a car. More

Happy KIA Owners My wife and I had previously only worked with the local KIA dealer, but through my work I got to know the Owners of Northpointe Motors and they were v My wife and I had previously only worked with the local KIA dealer, but through my work I got to know the Owners of Northpointe Motors and they were very eager to earn my family's business. We told them exactly what we wanted and they delivered at a price that beat everyone in town and after the sale, their Customer Service continued to rock going out of their way to make sure that we had a new License plate overnighted to us while we were out of town. We have come to know them even better in the past 10 months and look forward to having Northpointe find me the perfect Toyota 4 Runner or KIA Sorento for my next vehicle. More

Needed a car quickly I had a major accident and totaled my car. I didn't think I'd get a loan on my own because I have a very limited credit history and I knew my parents I had a major accident and totaled my car. I didn't think I'd get a loan on my own because I have a very limited credit history and I knew my parents wouldn't co-sign for me (they already did that once). I was afraid to go buy a car on my own but when I went to Northpointe Motors in TC they made me feel comfortable. They didn't pressure me at all. Mitchell was very helpful getting me into a car that I liked and could afford. They were even able to get me a great interest rate with a local credit union. I was totally surprised and really happy!!!! The car I picked was a 2009 Pontiac Vibe GT - it had a cracked windshield but had a one owner Car Fax report and no accidents. Northpointe had my windshield fixed about a week later by a local company and the guy actually came to my work to fix it. That was awesome because I work several jobs and didn't have time to take it to a shop. The car also came with a 3,000 mile or 30 day warranty at no extra charge so I felt confident that if I had any problems they'd fix it. This was another major reason I decided to buy from them. I'm so thankful they were able to get me a great car with financing on my own when I really needed it. I have referred all my friends to them. More

Exceptional Service From the time I stepped foot on the lot I was treated as a valued costumer. The sales team was attentive and accommodating. I didn't feel pressured wh From the time I stepped foot on the lot I was treated as a valued costumer. The sales team was attentive and accommodating. I didn't feel pressured which allowed me to make a confident purchase. THANK YOU NORTHPOINTE MOTORS!! More

Two Times a Winner This is the second time that my wife and I have purchased a vehicle at Northpointe Motors and we have had a great experience both times. Our vehicles This is the second time that my wife and I have purchased a vehicle at Northpointe Motors and we have had a great experience both times. Our vehicles were each a great deal and an exceptional value. The staff have always been friendly and very informative. We have never been left wondering what was next in the process and I will definitely buy from them again. We really appreciate them! More