Northshore Toyota - Service Center

Purchase and service horrible Northshore Toyota is horrible. Our purchasing experience was horrible proving the old adage you need a man with you to purchase a vehicle. Once he was Northshore Toyota is horrible. Our purchasing experience was horrible proving the old adage you need a man with you to purchase a vehicle. Once he was involved we got the price ( but not the color/ model) we wanted. On to service, we bought the extended warranty , which never covered any needed repairs, but some labor. They keep your car days not hours for rudementary problems other ships could fix in a day. But the absolute worst was when I brought my van in for a problem I had brought it in for before, but they told me didn't exsist , and my extended warranty had expired, so I was going to have to pay for the repair. Ok, not happy, but moving on. After voicing that to the service man, he says " we don't HAVE to repair your vehicle " . I said you are correct, you don't. I walked out and will be buying Hondas from now on. More

Kurt not only addressed our needs, but took time to answer our questions and explain every thing that was done with our Avalon. He was patient with our questions and even had to repeat himself so that answer our questions and explain every thing that was done with our Avalon. He was patient with our questions and even had to repeat himself so that I could understand the problems. The cost was very manageable and the work was complete and satisfactory. I will buy another car from Northshore when the Avalon dies - we're at 125,000 now with no problems on the horizon! More

I have owned Toyotas in three states. I have dealt with dealerships in Illinois (Park Ridge); Wisconsin (Janesville) and now in Louisiana (Covington). Northshore Toyota is by far the best of the three. T dealerships in Illinois (Park Ridge); Wisconsin (Janesville) and now in Louisiana (Covington). Northshore Toyota is by far the best of the three. The service dept. is fast and efficient. I would not hesitate to purchase my next Toyota at this dealership. More

I went into the service department to get a detail on my 2006 Tundra. Huey was extremely helpful and the detail came out flawless. I will tell all my friends about the great experience I had with Northsho 2006 Tundra. Huey was extremely helpful and the detail came out flawless. I will tell all my friends about the great experience I had with Northshore Toyota's service deptartment. This was my first visit to this dealership and I am certain that I will continue to do business there. More

The last three cars I have purchased have been at Northshore Toyota. Jeff was in sales for one of my purchases and moved to service. Any time I have a question I know I can call and he will answer Northshore Toyota. Jeff was in sales for one of my purchases and moved to service. Any time I have a question I know I can call and he will answer my question. If my husband goes in without me for routine maintenance, Jeff always asks about me. It is wonderful to have such considerate, caring indviduals that really care about their customers in this day and age. Thank you Northshore, I will be back. Sheila & Chuck Taquino More

I am a divorced female and have bought 4 vehicles from Northshore Toyota, I was treated with respect and very professional by the sales staff and the service department over the years. I feel that Norths Northshore Toyota, I was treated with respect and very professional by the sales staff and the service department over the years. I feel that Northshore Toyota's employees are very well trained in all aspects of sales and service. Charles Dye is my service advisor and has been wonderful taking care of my vehicles' maintenance. Mike Escude the Service Manager helped me when Charles Dye was unavailable, he was very willing to help with my questions regarding my service needs. I will buy from them in the future and continue to service my vehicle with Northshore Toyota. More