Northside Honda

Disorganized The service department is so disorganized. I scheduled bringing in my Honda for an airbag recall. I had to cancel my appointment because I lost my r The service department is so disorganized. I scheduled bringing in my Honda for an airbag recall. I had to cancel my appointment because I lost my ride home. I called to schedule for the next week and was told they don't have the airbag in stock and it would take 4 weeks to get it. What would have happened if I had shown up the previous week as scheduled? Apparently the person who made the first appointment was unaware that they would be unable to service my car at the scheduled time. More

Fiesta Honda for Daryl H. I went to Fiesta Honda to purchase a new Honda Accord. Roxana Diaz was my salesperson. She was very friendly and professional. She made car buying an I went to Fiesta Honda to purchase a new Honda Accord. Roxana Diaz was my salesperson. She was very friendly and professional. She made car buying an easy process. If anyone is the market to buy a new Honda, I would highly recommend that you purchase from Roxana from Fiesta Honda. More

They just waste your time Spend 2 days trying to buy a car from this place they kept telling me i was approved and for me to go in and it was a lie they kept messing up wont e Spend 2 days trying to buy a car from this place they kept telling me i was approved and for me to go in and it was a lie they kept messing up wont ever go to this place again More

very poor service for Honda car worst customer care and very very poor mechanics/professionals :( They lied that they did the service and charged me the full charge ....:( the worst customer care and very very poor mechanics/professionals :( They lied that they did the service and charged me the full charge ....:( the manager was very rude and worst fellow that i have never met this kind of person in my life More

Worst car Buying Experience ever in USA Worst car buying experience ever. My husband and I were looking for a new Honda vehicle recently and was in discussion with Fiesta Honda for almost a Worst car buying experience ever. My husband and I were looking for a new Honda vehicle recently and was in discussion with Fiesta Honda for almost a week and discussion was not coming to any conclusion. For almost one week, they called us everyday giving stupid deals but not coming to a conclusion. After one week, they called us and left a voicemail saying that we are ready to make the deal in -- price. After getting that voicemail, we tried to contact them for the whole day to make sure that we got them right but no one responded. In evening, thinking about the saved voicemail from their manager, we reached the facility but they were again making all stupid offers and not even considering or bothering about what they said on the voicemail Wasted whole evening. Very bad staff behavior and can't even keep their own words. Even when you have a proof of what they said to you over the phone. No plans of ever doing business with them. More

UNBELIEVABLE My husband and I were dealing with another Honda Dealership. The time frame to finally receive a negotiation price took almost a week with no satisf My husband and I were dealing with another Honda Dealership. The time frame to finally receive a negotiation price took almost a week with no satisfaction. My husband called Benson Honda on Saturday and spoke with BRANDON SANTIAGO and explained our dire need of a specific vehicle. Within 30 minutes BRANDON returned our phone call with promising to beat the other dealerships price. We arrived at 8:30 p.m. and left at 9:45 p.m. with an amazing satisfied drive out price. At this point just waiting on PDI and Monday morning we will be driving out as super happy customers. He made it hassle free & with 4 kids time is of the essence. BRANDON expedited our needs as a priority. We have purchased several vehicles in the past & I must say this was the most pleasant experience. Thank you BRANDON !! More

Best car buying experience I've had Demarrio was such a great salesperson. He didn't pressure is to buy anything and was more interested in what WE wanted in a vehicle. I recommend him t Demarrio was such a great salesperson. He didn't pressure is to buy anything and was more interested in what WE wanted in a vehicle. I recommend him to any one in the market for purchasing a vehicle and will do future business with him for years to come. Thanks Demarrio for our new 2016 Honda Accord! More

Great service! Excellent service! Helpful and friendly. This was my first time buying and DeMarrio helped me out very well. Definitely glad I came to this dealership Excellent service! Helpful and friendly. This was my first time buying and DeMarrio helped me out very well. Definitely glad I came to this dealership and very pleased with my buy. Thank you More

services wrong advertising they don't match any competitor $ they diagnostic wrong on my pilot. they want $500.00 +tax for front drive side link which cost about $22.00 to $26.00 they want to replace lower contr they diagnostic wrong on my pilot. they want $500.00 +tax for front drive side link which cost about $22.00 to $26.00 they want to replace lower control arm which was good now no problem. i call service manager and left massage no response. Imaging service manager don't call you that means they don't wamt our business.they evens wrong advertising to match price but they don't. More

Great experience Our salesperson was Christopher - excellent experience. Helped us with every step of the process and looking back after a few days, we are very satis Our salesperson was Christopher - excellent experience. Helped us with every step of the process and looking back after a few days, we are very satisfied overall. Thank you, Christopher! LB More