Northside Honda

My salesperson was Jay Conley. I was very impressed by Jay's professionalism. My employment involves initiation of new business relationships, reviewing current relationships and the forensic review of pr Jay's professionalism. My employment involves initiation of new business relationships, reviewing current relationships and the forensic review of prior relationships. I have found that most problems in business relationships begin before any documents are signed. Jay did what I train employees to do. 1) make sure you understand what the other party wants and epects 2) know what is is negotiable and what is not 3) clearly communicate what is possible and what is not, ASAP. 4) work in earnest to make the sure other party is satisfied before signatures are exchanged. Jay took the time to understand the transaction I wanted. He accepted what I delcared as non-negotiable and provided me immediate feedback on what was possible and what was not. I have the wherewithal to do the deal I want, where and when I want. I chose Benson Honda because Jay Conley was the professional he was. 4-03-13 This matter is beyond the control of the sale staff but affects my business relationship with Benson Honda. Benson Honda failed to remit funds owed me in a timely. I agreed to a rather long period of 10 days to receive a check from the sale of a vehicle to the dealership. Seventeen days after the sale, I still don't have the check. No calls from the department responsible for payment. No more business from me. I get my check and license plate and we are done. Best wishes in your future relations. JWI More

I HAVE A 1993 HONDA DEL SOL, AND MY POWER WINDOW MOTOR & REGULATOR ON THE DRIVER'S SIDE NEEDED REPLACING..KENT MADE GETTING THE PROBLEM FIXED FLAWLESS, BY GETTING THE PART AND HAVING THE SERVICE TEAM MAKI & REGULATOR ON THE DRIVER'S SIDE NEEDED REPLACING..KENT MADE GETTING THE PROBLEM FIXED FLAWLESS, BY GETTING THE PART AND HAVING THE SERVICE TEAM MAKING IT AS GOOD AS NEW...HE ALSO REPLACED THE "O"RING ON MY DISTRIBUTOR, CHANED MY VALVE COVER GASKETS, AND FLUSHED MY COOLING SYSTEM.. THE CAR IS PERFORMING SO MUCH BETTER NOW...KENT HAS ALWAYS PROVIDED ME WITH EXCELLENT CUSTOMER SERVICE, AND WORKMANSHIP..HE IS A TRUE PROFESSIONAL, AND AN ASSET TO THE BENSON HONDA TEAM..THANK YOU KEN, SINCERELY, LEIGH FURMAN More

excellent experience Gracie was knowledgable friendly and completely about the customer, truly appreciate all the hard work that was done to get me in my car. I have to say that of all of my experinces with completely about the customer, truly appreciate all the hard work that was done to get me in my car. I have to say that of all of my experinces with a dealership this one was my best ever. Thank you Gracie and Benson Honda for making me a loyal customer. More

If you want to get a great deal head to Benson Honda. Gracie Medina is an awesome salesperson. She worked to get us an amazing deal. Make sure to ask for her. We didn't feel pressured and she helped us g Gracie Medina is an awesome salesperson. She worked to get us an amazing deal. Make sure to ask for her. We didn't feel pressured and she helped us get what we wanted. When it came time to negotiate, she helped us get a great price. Be patient with the sales manager, he'll eventually come around to the price you want with Gracie's help. More

I purchased my very first brand new car a Civic Honda 2012 located at 9100 San Antonio. When I drove into the parking lot the sales person (Brian Crum) was very friendly,professional and didn't rush me i 2012 located at 9100 San Antonio. When I drove into the parking lot the sales person (Brian Crum) was very friendly,professional and didn't rush me into looking at the vechiles. When I was ready to ask him questions,he explained and went into detail about the vechicles that i asked him about. What I admire and liked about the dealership is that they let me take the vechile for a few days until my paper work was ready. So, I highly recommed Benson Honda if your looking for a new or used vechiles. Here is Brian Crum the salesperson work number 210-341-1356. This is why I would go back again. More

Brian was very nice I did not feel pressured to buy anything. My car was filled with gas for free!not to mention my car was cleaned from the inside out it looked amazing. Best salesman ever. anything. My car was filled with gas for free!not to mention my car was cleaned from the inside out it looked amazing. Best salesman ever. More

Brian was very friendly and worked dilegently to get me in a suitable car , at a fair price, and in a timely manner. I was in a time crunch because I had to go to work in the afternoon. Although my car was in a suitable car , at a fair price, and in a timely manner. I was in a time crunch because I had to go to work in the afternoon. Although my car was not quite ready,Brian as able to accomodate t my work schedule. Fast, friendly,customer service. My car as promised was ready the next morning. More

Horrible Service to my car. Car is less than 60 days old and several items have "suddenly" broke. Thanks for xx'ing me all the way to your bank. I have one daughter and twins on the way but who ca and several items have "suddenly" broke. Thanks for xx'ing me all the way to your bank. I have one daughter and twins on the way but who cares? Not Honda Benson. Tried to buy a reliable car from a reputable dealer and got the _____ end of the stick. THANKS HONDA BENSON! More

DON'T BUY ANYTHING FROM THESE SCAM ARTISTS!!! I went DON'T BUY ANYTHING FROM THESE SCAM ARTISTS!!! I went in and bought a car last Thursday (or at least I thought I did...) They called me Saturday and DON'T BUY ANYTHING FROM THESE SCAM ARTISTS!!! I went in and bought a car last Thursday (or at least I thought I did...) They called me Saturday and asked me to come in and sign some new paperwork for my loan. I didn't necessarily mind this, b/c the lady I did my paperwork with told me that if they received a better offer than what we had agreed to (and we both signed all loan paperwork agreeing to)they would go with the one that was less. Needless to say, I thought my loan rate was going down, so I showed up to sign. When I showed up, the guy doing my paperwork tried to slip my loan agreement in front of me to sign it quickly. Fortunately, I read it! They raised my interest rate AND added more months to my payoff!!!! On top of that, my payments went up!!! Of course I refused to sign that deal, and the guy told me he would have to look in to it the next day (today). I received a call today from the original person I did financing with there and she was EXTREMELY short with me (like I was the idiot who screwed up) and had no problem lying to me and telling me I got a better deal... I've NEVER bought a car and got a call from the dealership saying the interest rate went up AFTER I signed all the paperwork with them! I wouldn't have bought the car at that monthly payment! The funny thing is that I have the paperwork that both her and I signed which has all rates we agreed on! I guess Benson Honda has no problem trying to renege on even their SIGNED agreements... STAY AWAY!!! More

James Roza was very attentive, explained everything, and answered every question I had about the new car I was buying. There was never any pressure. Start to finish was 4 1/2 hours to have my trade-in appra answered every question I had about the new car I was buying. There was never any pressure. Start to finish was 4 1/2 hours to have my trade-in appraised, find the car I wanted, complete the paperwork, and drive away in my new car. I would recommend James to anyone. More