406 Reviews of Northside Honda - Service Center
We presently have two Hondas and are very pleased with the service we receive at Tom Benson. The staff is very courteous and helpful. We are now on our 4th and 5th Honda. We have bought 4 of the 5 cars the service we receive at Tom Benson. The staff is very courteous and helpful. We are now on our 4th and 5th Honda. We have bought 4 of the 5 cars at Benson Honda. I have a granddaughter who also bought a used car at Benson Honda and she is satisfied. More
I needed to have a battery replaced. The one I had was under warranty. When I drove up to the service department, I was apprehensive because of the number of cars in line. Once I walked in the door, the under warranty. When I drove up to the service department, I was apprehensive because of the number of cars in line. Once I walked in the door, the counter person greeted me and recognized me. I explained my reason for coming, he checked with the Express dept and said he'd have me out in 45 minutes! I took a seat in the waiting room, set the timer on my iPhone and started doing some web browsing. Thirty-one minutes later, a tech walks in, hands me a $0.00 receipt, let me know they had replaced my battery, thanked me, handed me my keys and showed me to my car. Awesom. More
I have been using Benson Honda Service for 10-12 years. I have always found them to be fair,courtesy, professional and "do what they say they will". The service this time for for my 2005 Honda Odyssey Van I have always found them to be fair,courtesy, professional and "do what they say they will". The service this time for for my 2005 Honda Odyssey Van. The van had 100,000 miles, and I needed to replace the timing belt. I visited Honda service prior to the work for a quote and information related to this service. My contact was Richard De La O. He quoted me the price, explained the procedure, and time required. Richard also gave me a $100 discount coupon for timing belt replacement. We set the appointment and the work was done satisfactory at the price, and time required. This was another example of the professionalism that I have experienced every time I have visited Benson Honda. More
If I were able to rate my experience at Benson Honda, my reviews would be higher than a score of 5 for all the questions asked above!! I've taken my vehicle to this location in the past and have been comple reviews would be higher than a score of 5 for all the questions asked above!! I've taken my vehicle to this location in the past and have been completely satisfied each time! I do have to admit that this last time was way beyond my expectations and because of that I will never send my Honda to another dealership for service!! Keep up the good work Benson! More
Benson Honda is one of a kind. The customer service is superior because of their friendly and knowledgeable staff. They treat you with the respect and provide the best service possible. I have gone to oth superior because of their friendly and knowledgeable staff. They treat you with the respect and provide the best service possible. I have gone to other Honda Dealerships and Benson Honda is by far the best dealership. More
The service was excellent and the employees were very professional and courteous. My work was finished quickly and they did a great job. I was able to make an appointment at the time that I wanted and I professional and courteous. My work was finished quickly and they did a great job. I was able to make an appointment at the time that I wanted and I had my car back much quicker than I anticipated. More