Back

Northtown Lexus

Amherst, NY

not yet
rated
54 Reviews

3845 Sheridan Drive

Amherst, NY

14226

Directions
Sort by

54 Reviews of Northtown Lexus

October 21, 2018

New tires Great price and service both sales and service total great experience that I would recommend to anyone . There is not much more to say except GREAT More

by Gary s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Franczak
Oct 23, 2018 -

Northtown Lexus responded

Thank you so much for taking the time to leave these kinds words and rating.

October 19, 2018

5000 mile check up I'm not sure if they change the oil I'm not sure if they did a wheel rotation it was never listed and if they change the oil they didn't change the ta More

by Steven725
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
My service advisor was John
Oct 23, 2018 -

Northtown Lexus responded

I'm sorry to hear this wasn't communicated better. Please send me your contact information and I will be sure all the details are shared with you on what was done and answer any other questions you may have. Sincerely, Luke Schnell Web Manager l.schnell@northtownauto.com

October 19, 2018

Customer Service Just a very good overall experience every time I go there. The communication is excellent. They go out of their way to assist you. Facility is always More

by Droland17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Mike
Oct 23, 2018 -

Northtown Lexus responded

Thank you. We appreciate you taking the time to share your recent experience.

October 18, 2018

excellent service Went for the 30,000 mile service and tire inspection due to low pressure on one of the tires. After some time called Lexus and spoke to My advisor. H More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 23, 2018 -

Northtown Lexus responded

Thank you so much Frank for leaving the review. You deserve this level of service from us. You shouldn't receive anything less when purchasing a luxury vehicle.

October 17, 2018

First rate service Service personnel are always very professional and helpful. Reasonably priced considering the high quality of service provided. Service info is shared More

by Howdy d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and john
Oct 23, 2018 -

Northtown Lexus responded

Thank you so much for doing business with us. We greatly appreciate it.

October 17, 2018

Everyone we worked with was great All the people who we dealt with for our new car was exceptional. Couldn’t of asked for anything more.This is our 3rd LS from them and there service m More

by DMSOMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Greg, Jordan and Nolan
Oct 23, 2018 -

Northtown Lexus responded

Thank you so much for your continued business and for purchasing the flagship Lexus sedan. We greatly appreciate it.

October 17, 2018

Northtown Service and Lexus Roadside Great combo to keep my vehicle working in top shape - Northtown Service team and Lexus Roadside. Thanks to Joe at Northtown for great support and Lexu More

by DrivingLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 23, 2018 -

Northtown Lexus responded

Glad we could help you in a time of need! Thank you for returning the favor with this great review/rating.

October 16, 2018

Fantastic I can't say enough about the way I am treated and how my car is taken care of when I am at your dealership! Each time that I call John with something More

by Kelly G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Aaron
Oct 23, 2018 -

Northtown Lexus responded

We appreciate your business and understand how important your time is. Thank you for taking that time to leave this review. We look forward to seeing you next time.

October 15, 2018

Excellent Service is always excellent. I enjoy working with Dave Klein . I always appreciate the loaner vehicle available. Never hesitate to return because ever More

by Lipman, Diane 54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Klein
Oct 23, 2018 -

Northtown Lexus responded

Thank you for your continued business and leaving this review. Have a great day!

October 13, 2018

Exceptional Customer Service I experienced wonderful customer service during my visit for an oil change. The staff was friendly and very accommodating. I will definitely be back f More

by Creegz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Klein
Oct 23, 2018 -

Northtown Lexus responded

Thank you so much for the kind words and for leaving the review!

3
...