Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

Car Buying Experience On Thursday I saw the car on-line. Called and made an appt to see it - Paul Reeves greeted me and I went for a test drive. He was helpful and explaine On Thursday I saw the car on-line. Called and made an appt to see it - Paul Reeves greeted me and I went for a test drive. He was helpful and explained the features of the car. I decided to purchase it and all paperwork was handled quickly and professionally. I picked the car up on Friday and Paul once again went over all the car's options with me - this was a step-up for me. I drove the car home and now have to get it registered - one of the easiest buys/sells for us all. More

Love my new MKZ hybrid! I just purchased my new MKZ Hybrid from Paul Reeves. Paul went through the car with me and I felt very comfortable with my new car when I left the lo I just purchased my new MKZ Hybrid from Paul Reeves. Paul went through the car with me and I felt very comfortable with my new car when I left the lot. Tim Samaroo made the paperwork easy and painless. Thanks! More

Our first Mitsubishi My husband and I purchased our first Mitsubishi from Carl Carleton. Mitsubishi wasn't even a brand we had considered. We went to Northtowne Mitsubishi My husband and I purchased our first Mitsubishi from Carl Carleton. Mitsubishi wasn't even a brand we had considered. We went to Northtowne Mitsubishi to look at a used car we found on cars.com. As we walked through the show room Carl showed us the 2014 Outlander. We never even looked at the used car we went there for. The price on the Outlander won us over. Carl was very professional and VERY knowledgeable the service from Carl was excellent. As for Tim Samaroo in the finance department he was also very knowledgeable and very friendly. Both men did a great job. Thank you More

My wife and I learned about the great deals at Northtowne Mitsubishi at the Kansas City car show. At the show we met Colton Wells who was more than helpful in answering questions about financing and technic Mitsubishi at the Kansas City car show. At the show we met Colton Wells who was more than helpful in answering questions about financing and technical details regarding the cars. We decided to take a test drive the next day at the dealership and instantly fell in love with the Outlander Sport. We shopped around town a little bit, but found other dealers to not only have sub-par values on cars, but they were also very pushy in making the sale, making us uncomfortable. We returned to Northtowne to purchase the Outlander Sport and everyone was very helpful and pleasant during the process. Despite the excessive time we spent waiting for the car, it was well worth it. We would definitely recommend buying Mitsubishi vehicles from the Northtowne dealership. More

After purchasing our first new Mitsubishi from Carl, I was also in the market for a new vehicle. Carl and Nick were VERY helpful with getting a good trade-in value for my car. Between the trade-in and the was also in the market for a new vehicle. Carl and Nick were VERY helpful with getting a good trade-in value for my car. Between the trade-in and the rebates available, I was able to also purchase a new vehicle. My wife purchased hers on Monday and I just completed the paperwork today, (Wednesday). Nick and Carl were very informative and knowledgeable on the different vehicles. We will definitely be customers in the future. We were taken care of and Nick and Carl answered all my questions regarding the vehicle, warranty, service, prices, etc. I couldn't have been happier with my purchase. We purchased 2 brand new vehicles and stayed with-in our budget and got exactly what we wanted. More

We met Carl at the Kansas City Auto Show, we were in the market for a new SUV and wanted to narrow our possibilities of what brand to buy. Mitsubishi wasn't even a brand we had considered, after speaking wi market for a new SUV and wanted to narrow our possibilities of what brand to buy. Mitsubishi wasn't even a brand we had considered, after speaking with Carl and seeing the Outlander Sport, we really liked it and what Carl had to say about this vehicle. I assure you that if he hadn't spent the time he did with us at the auto show, we would have gone with a different make and model. The service was excellent and the staff was friendly. For sure an A+ dealership. More

I had an amazing experience at Northtowne Mitsubishi. I went in with an idea of what I wanted and how much I wanted to pay for it, and Mr. Carleton was incredibly helpful. He had me into a new car, at a st went in with an idea of what I wanted and how much I wanted to pay for it, and Mr. Carleton was incredibly helpful. He had me into a new car, at a stunning price in less than two days with no hassle on my part. He did not pressure me or make me feel as though I was being ripped off. Id recommend the dealership, and more specifically Mr. Carleton to anyone looking to purchase a new or used vehicle. More

My husband and I traded in a 2011 Outlander GT back in September for a 2013 Outlander Sport. We worked with Carl and he was very helpful, enthusiastic, professional and knowledgeable. We went back to th September for a 2013 Outlander Sport. We worked with Carl and he was very helpful, enthusiastic, professional and knowledgeable. We went back to the dealership on Feb 14, 2014 to get the vehicles first oil change. When Carl saw us, he came right over and wanted to know how we liked the vehicle. Sadly, that following Monday night on Feb 17, I hit a deer on I -80 in Iowa on my way to see my family in WI. We called Carl on the evening of Feb 24th and let him know what happened and asked him if he could find another Outlander Sport same as the one I totaled? We also asked him about other vehicles that we were interested in looking at. Carl jumped through hoops to locate the vehicles that my husband and I wanted to test drive. The next morning, Carl had the vehicles ready for us, plus he had started working on the numbers with another awesome employee, Stan in the Finance Dept and they were able to lower our payments and interest rate. I had a free oil change voucher I had not used, the wonderful people in the Service Dept came and got my husbands vehicle that we had drove to the dealership in, and did an oil change with an already full schedule...they made time to take care of his car as well as it was overdue for an oil change. This is our third vehicle bought through this dealership and on all occasions we were treated as if we were the most important people they would have helped on those days. Thank you for putting "customer" back into customer service and making an accident and loss of a car I loved and easier process and putting me into a car I love even more. ***** More

I have purchased several cars from Northtowne Mitsubishi (6 in the past 12 years) and I have always found the purchase experience to be very customer-focused and friendly. This last purchase was no excepti (6 in the past 12 years) and I have always found the purchase experience to be very customer-focused and friendly. This last purchase was no exception. More