Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

I thought the customer service at this dealership was excellent and much was done to make sure that we were accommodated. I really appreciate the work that was done to make sure we had everything we nee excellent and much was done to make sure that we were accommodated. I really appreciate the work that was done to make sure we had everything we needed and I left with an overall sense that the dealer really cared about us. Thank you so much. More

Paul Reeves made my buying experience at Northtowne Lincoln Mercury a wonderful experience. Paul has great follow-through, personality and made me feel right a home during the entire process. Stan McCr Lincoln Mercury a wonderful experience. Paul has great follow-through, personality and made me feel right a home during the entire process. Stan McCracken handled my paperwork flawlessly and is very knowledgeable. I would definitely buy another car from Paul and will recommend Northtowne to all my friends and family. Great Work Northtowne! Jerry D. More

This was an out of state purchase which requires that all prior agreements and expectations be met without exception. This was exactly the case. Vehicle was prepared and documentation was in order such tha prior agreements and expectations be met without exception. This was exactly the case. Vehicle was prepared and documentation was in order such that time spent at the dealership was minimized. In addition, all prior discussions and subsequent dealings with the salesman were professional and courteously handled. The experience here ranks with the best we have had over our 50+ years of vehicle purchasing. More

Brian is beyond awesome!!! Best experience ever. Will recopmmend to all friends and family. I will purchase more vehicles in the future. From, start to finish could not have been any easier. recopmmend to all friends and family. I will purchase more vehicles in the future. From, start to finish could not have been any easier. More

The saleman todd Wood was fine. It was the appraiser. I was looking at a 40K plus car. Liked it. wanted my car appraised. Waited. As appraiser left tried to get his attention but he was talking on his cell was looking at a 40K plus car. Liked it. wanted my car appraised. Waited. As appraiser left tried to get his attention but he was talking on his cell phone. Continued to talk as he drove away. Returned 10 minutes later was still talking on cell phone,. Again tried to stop him to engtossed in personal conversation to see anyone. walked past, ignored. I got pissed told the guy loudly I wanted my keys and told Todd Wood what had happened. This guy was more intersted in call than appaising my cat. seems like he would just use book value and NOT really appraise car. Was I wrong? I called Mr. Wood later and told him I was still interested in car and if he would call me with some numbers I could deal with huim. I called the next day and left message. This guy and Northtown was not even professional enough to return my call. Guess they have enouigh business AVOID tyhis dealer More

The staff was friendly and courteous. I asked Mac (the dealer) to let me look at cars without being interupted and then I would come find him for any questions. He was not pushy and gave me his card and l dealer) to let me look at cars without being interupted and then I would come find him for any questions. He was not pushy and gave me his card and left me alone as I asked. He did not treat me like a typical dealer when speaking with a woman. He discovered I was knowledgeable about cars and knew what I wanted. He did not talk to me about vanity mirrors and colors. He was more than willing to talk about the engine and safety ratings. Mr. Rojas was equally engaging and friendly to talk to. I would recommend this dealership to anyone who asked. More

Dustin Rice was the most helpful car saleman I have gone to. He listened to what I wanted, then tried his best to meet my picky wants. He was not pushy in the slightest and worked with us on the price. He e to. He listened to what I wanted, then tried his best to meet my picky wants. He was not pushy in the slightest and worked with us on the price. He even gave me information of places where I could get a keyless entry installed. I will definitely be going back to him when I need a new car! More

Really great customer service - when my car didn't arrive as planned, and I was without transportion, they loaned me a demo. No pressure & they explained everything. I'd definitely recommend them for anyon as planned, and I was without transportion, they loaned me a demo. No pressure & they explained everything. I'd definitely recommend them for anyone considering a FIAT! More

I had a great experience buying my new car. Lee was very patient with me and was a great help at getting me in the perfect car for me. I will be coming back to buy my next car from this dealership and hopef patient with me and was a great help at getting me in the perfect car for me. I will be coming back to buy my next car from this dealership and hopefully Lee will be there still so I can have him as my dealer. Thank you for all your help Lee!! More

They found the specific configuration that we were looking for. I would recommend this group. This was a Virtually stress-free transaction. we love the car. looking for. I would recommend this group. This was a Virtually stress-free transaction. we love the car. More