Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo - Service Center

Tires not avail onsite for a recently purchased automobile I first must specify, that my dealings with Northtowne have been quite good in both service and sales. I purchased a Mitsubishi Mirage a few months ag I first must specify, that my dealings with Northtowne have been quite good in both service and sales. I purchased a Mitsubishi Mirage a few months ago from the dealership. HOWEVER, I recently had a flat tire, and no tires were available in the KC area for this auto (165/65 R14)! I then decided to contact the dealership to get new tires. The service center then explained that they would have to order tires for the car and it would "be a few days." How does a dealership not have tires for a new line of cars that they sell and service? I then contacted Mr. Galetti, and explained the situation, and once again, I must stress that both the manager and the service department were very nice. But my question remains, how can a dealership not have tires available. I finally found tires online and am having them shipped to me (at a much lower price in a fewer amount of days). Poor planning on the dealerships part to ensure that customers are happy. More

My service tech had quality knowledge about my visit & excellent customer skills. All handled perfectly! I have been a customer of Northtowne Lincoln Mercury since it opened & have always been ple & excellent customer skills. All handled perfectly! I have been a customer of Northtowne Lincoln Mercury since it opened & have always been please with the service received. More