Northtowne Volkswagen, Hyundai, Mazda
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Mike Crutcher assisted me in selecting a car that meet my needs, along with additional features I was considering. He was able to completely educate me on the many features of the vehicle, including feature needs, along with additional features I was considering. He was able to completely educate me on the many features of the vehicle, including features that were not as visible. He was able to negotiate an excellent trade-in for my current vehicle. The entire test drive, trade-in, and financial process took less than three hours. Mike took the time to demonstrate and help me set up the navigation and Bluetooth systems prior to my leaving the dealership. He took the time to show me the necessary features to help me feel comfortable about driving my new car. I would strongly recommend Mike Crutcher! My new Hyundai Elantra Limited is an excellent car with top of the line features. I selected the model that included the technology package. After driving my new car for the past three days, I am amazed at the quality I have in relation to the price I paid. I had looked at similar vehicles from other companies, but, in my opionon, I got the most for my money with my Elantra Limited. More
Great experience. I knew what I wanted when I showed up and they only had a couple new 2013s left of the Sonata Limited. Only one was on the lot at the time so I test drove it. Loved it but didn't have my and they only had a couple new 2013s left of the Sonata Limited. Only one was on the lot at the time so I test drove it. Loved it but didn't have my wife with me so they let me take it home for the night. Decided I wasn't in love with the light blue so I wanted to see the silver. Adam was very patient with us and never tried to hard sell us. Would buy from them again. More
Mike is a friendly, NO-pressure kind of guy. He is knowledgeable, professional, personable and is realistic in dealing with the customer. I would come back, ask for Mike and expect the same kind of s knowledgeable, professional, personable and is realistic in dealing with the customer. I would come back, ask for Mike and expect the same kind of service any day of the week. This dealership should be very proud of the way Mike works with the customer, helps explain anything about the sale or the product being sold, and assists the customer after the sale! His help in transferring a small-child car seat from the old car to the new one was also appreciated. Other dealers are not always this helpful. This is not our first car with this dealership and we hope not the last, based on how Mike worked with us to complete the sale. Thanks, Mike! You're a super guy to do this kind of work and make buying a car NO CHORE! More
Chris and Bill Deuel are great to work with. Bought a car in May ready to buy another real soon. Would recommend them both for a car buying hassle free experience. in May ready to buy another real soon. Would recommend them both for a car buying hassle free experience. More
I went into the dealership looking for a used car for my daughter. My father in law bought a new car from this dealership and recommended it as well. Adam was very courteous and helped answer all of our que daughter. My father in law bought a new car from this dealership and recommended it as well. Adam was very courteous and helped answer all of our questions. He showed us all of the cars we wanted and was very patient. I highly recommend it to anyone. He even put in $25 of gas whenever we were leaving. More
Great experience. Didn't try to stick me with something I didn't want. I appreciated the friendly help. I would recommend working with Adam. something I didn't want. I appreciated the friendly help. I would recommend working with Adam. More
I am very happy with my brand Hyundai Elantra. Adam was very friendly, informative and courteous. He stayed after work to let me test drive the car and the next day he found exactly what I wanted, for the very friendly, informative and courteous. He stayed after work to let me test drive the car and the next day he found exactly what I wanted, for the price was looking for within just half an hour. He and Chris made the paper signing easy but informative and not stressful. I am very pleased and the friend that I took to help is going back to buy him a car too. More
The moment my husband and I walked onto the Northtowne The moment my husband and I walked onto the Northtowne Hyundai Sales Lot, Mike Crutcher was very friendly and shared his knowledge about the Hyun The moment my husband and I walked onto the Northtowne Hyundai Sales Lot, Mike Crutcher was very friendly and shared his knowledge about the Hyundais without either one of us feeling highly pressured or annoyed. We told him what we were looking for and he proceeded to tell us what vehicles he recommended for our fit and desire. He gave us several options and told us to look around a while to get an idea of what we might really want. I let him know I was going to buy a car within the next few days and he gave us his business card and expressed his desire to sale us the car we would be happy with. He even offered to come in on his day off if that is when we decided to buy. Mike made a great impression on us both and we decided we would definitely buy a new vehicle from him if he could offer us the best deal! We went home and discussed our options and went back to Northtowne two days later and bought a 2013 Hyundai Sonata! We love our new car and we have told everyone where and who we purchased our car from. Everyone at the dealership was friendly and on top of things. We never felt like Mike was pressuring us for a sale and we loved how everything moved along smoothly and ranther quickly. Kudos to Northtowne Hyundai and thanks for our beautiful new Sonata. We couldn't be happier! If you are looking for a car and nice friendly people to get you into one, Northtowne is your place!! More
Salesman knew his product well. Very helpful. No high pressure. Showed me all the features of the car when I took delivery. Good experience. Car was very clean. pressure. Showed me all the features of the car when I took delivery. Good experience. Car was very clean. More







