Northway Automotive Lake Hopatcong

Northway Automotive has to be very proud of Laura because she honors her priority on the company (Customer Services #1), she is very nice and friendly, she gave us trust to buy the car here. she honors her priority on the company (Customer Services #1), she is very nice and friendly, she gave us trust to buy the car here. More

Laura was amazing! ! She listened to exactly what we needed and wanted. She was super friendly and worked with us. It was a very smooth and pleasant experience. ! She listened to exactly what we needed and wanted. She was super friendly and worked with us. It was a very smooth and pleasant experience. More

Great experience! Quick response and friendly service! I recommend them for your next car purchase. Quick response and friendly service! I recommend them for your next car purchase. More

Quick detailed service, with professionalism all the way. Allowing remote purchase to happen. Thank you Allowing remote purchase to happen. Thank you More

Saw an add for a 2021 Ford Ranger on a Autotrader website with the seller being Northway Automotive, right in my area. Went to take a look at it, very nice shape. that's when I met Leo, the salesman. He go with the seller being Northway Automotive, right in my area. Went to take a look at it, very nice shape. that's when I met Leo, the salesman. He got me the keys and said take it for a ride. I did and also took it to my mechanic to check it out. Everything checked out, so I bought the truck. Leo is very laid back, knowledgable and easy to work with. He did all the paperwork and I was out the door with the truck in a few hours. Next time I'm looking for another vehicle I will definitely stop by. More

People are nice, but you should reconsider where to buy your car. They don't know xxxx and will leave out crucial information about their cars conditions. I bought my first car this past May from Northw your car. They don't know xxxx and will leave out crucial information about their cars conditions. I bought my first car this past May from Northway, and had a smooth sales experience. Negotiated what I thought was fair value, did my research, looked at the car fax, and was able to get out of the xx LoJack charge. Drove 2 and a half hours the next day and test drove it before completing all the paperwork. Our sales guy, Timothy, although a nice guy, did not know ANYTHING about the car, and I would not recommend working with him if you want a sales guy who actually knows the car he is selling. I asked him a lot of questions to which his answers were "yup that sounds right" or "im pretty sure", including confirming the "new brakes" it had said in the listing. A month later I bring the car to my local trusted mechanic and it completely fails inspection. Not only did I get a quote for $1350 for all new brakes, which Timothy had told me were new, I also as told there was a rust hole in the rear frame from a previous collision. I had looked at the car fax and it said minor damage, but this was frame damage and a dented gas tank, which was not made aware of. I had to take a day off work to drive the 2 hours and change back to the lot to get them to fix it. The service woman was nice, however the patch job that was done was not. A proper patch would have been drilling the rust out and welding a metal patch on but instead they spread body filler over the rust and called it a day, allowing the rust to spread without me knowing. They did kindly replace the brake rotors, but this should have been done before I bought the car or at the very least make me aware that they needed replacement. Then sacrificing my Saturday to pick the car up, they gave it back to me with an 8th of a tank and zero paperwork on what had been done. You won't find your typical sleezy sales guys, at your usual side of the highway used car lot with a trailer for an office (what this place is), but you will find incompetent salespeople promising you a good car without mentioning frame damage and brakes that need immediate replacing. They may have a better deal than others, and be friendly and seem honest, but if you want a car without problems, I would HIGHLY suggest going somewhere else. More

We entered looking for a particular car, met Leo and looked over the inventory. Leo was no pressure at all and we wouldn’t have gotten the car we fell in love with without his help. Great dealership. looked over the inventory. Leo was no pressure at all and we wouldn’t have gotten the car we fell in love with without his help. Great dealership. More

You have a lot of selections of cars that are in good conditions and highly recommend this dealership to family and friends. conditions and highly recommend this dealership to family and friends. More

Leo is a good seller, and the car what he sold me is in perfect condition. I love my new car. Thanks guys and God bless you perfect condition. I love my new car. Thanks guys and God bless you More

Laura was great to work with! Friendly and very helpful. This is our second car from Northway, we will definitely use them and Laura in the future! Friendly and very helpful. This is our second car from Northway, we will definitely use them and Laura in the future! More