NEVER go here for any reason. Rude, unprofessional, condescending. Service managers are terrible and blame other employees for mistakes. Brought Jeep in Feb 19, for a transmission issue, was given the run around for 2 weeks. I was told I would get a call in two days about what the car and the issue. I never got the call. I called 4-5 times during the 2 weeks to find out what the status was with my Jeep. I was not given a rental car and told that they would not give me one until they determined it was a transmission issue. Finally, Feb 28th, after speaking with Jennifer in service, I was told to come in March 1st at 3 pm to pick up vehicle.
After getting a ride to the dealership and waiting, I was told by Kenneth Turner, that no one has worked on my car, my car is not ready and that Jennifer should never have told me that it would be ready. He continued to berate me and blame a minimum wage employee for the false information I received. He said that the car will be ready end of day, Friday and I could pick it up then. End of day, he kept reminding me. It was only then that I was offered a rental car,which I refused. In addition, when I asked him why my car has been sitting here since Feb 19th, he said "I have cars here since December still waiting to be worked on". What a worthless service department and dealership.
There is no excuse for their petty behavior and lack of professionalism.