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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

Overview
Reviews
4.4
1,131 Reviews
Call Dealership (832) 912-2500

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,131 reviews

January 20, 2026

Terrance was a great salesmen. Ben the salesmanager was beyond helpfull. The entire dealership was wonderful. More

by babstx2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TERRANCE
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Jan 20, 2026 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for choosing Houston DCJR and for sharing your experience with Terrance and Ben! If you need anything else, please let us know!

December 17, 2025

Kristen Crenshaw is a true asset to this company. Her promptness and detail is outstanding More

by chrisvons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Crenshaw
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Dec 18, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for sharing your positive experience with Houston DCJR, Chris! Kristen will appreciate your kudos.

December 16, 2025

Matthew at service helped me the last 2 times I’ve been, he was nothing but nice. Great customer service, respectful, tentative, and very straight forward. Easily will keep doing service there because of hi More

by Jeremy.turney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Dec 16, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Jeremy, we're so glad to hear Matthew has provided such excellent service! We truly appreciate your support and look forward to seeing you again at Houston DCJR. Safe travels!

November 30, 2025

When arrived the service writer was right on it to help me quickly and walked out pleased More

by andylcarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 02, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thanks so much, Andy. We look forward to your next visit to Houston DCJR!

November 14, 2025

Karena did a great job with everything that I asked for. She is the best More

by intimidator1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karena
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Nov 17, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thanks so much for taking the time to leave Houston DCJR a great review! Karena will appreciate your kind words.

November 12, 2025

Matthew was very helpful. He took the time to discuss all of the recommended repairs/ maintenance needed for my vehicle. Also, he was very patient in explaining what each mai More

by QueenWB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 12, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We are happy to read about your experience with Matthew! Thank you for choosing Houston DCJR and for sharing your feedback. We hope to see you again!

November 07, 2025

My experience with Northwest Chrysler Jeep Dodge - Texas was great the service consultant Brian, was very professional and helpful. Throughout my service experience Brian kept me informed of what was goin More

by roberts2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Brian ⭐⭐⭐⭐⭐
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Nov 07, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that Brian made your service experience smooth and pleasant. Thank you for choosing Houston DCJR and for sharing your feedback!

October 31, 2025

Process was smooth and quick. Karena was a great help in informing me of my vehicle. I received messages regarding my vehicle and everything went smoothly. More

by Alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karena
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Nov 03, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Alonso! We are so glad Karena and the team made your service experience seamless at Houston DCJR. Thank you for the five stars. We wish you safe travels ahead!

October 29, 2025

Matt had the best customer service offered me alot of details on my car. I Will come back again More

by Kwalker1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 30, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for reviewing Matt and Houston DCJR!

October 08, 2025

This is the best and only Jeep dealership that I prefer to go all the time More

by haddadi.2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennell young
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Oct 09, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We are grateful to have earned your loyal business here at Houston DCJR. See you next time!

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