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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

Overview
Reviews
4.4
1,126 Reviews
Call Dealership (832) 912-2500

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,126 reviews

November 07, 2025

My experience with Northwest Chrysler Jeep Dodge - Texas was great the service consultant Brian, was very professional and helpful. Throughout my service experience Brian kept me informed of what was goin More

by roberts2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Brian ⭐⭐⭐⭐⭐
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Nov 07, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that Brian made your service experience smooth and pleasant. Thank you for choosing Houston DCJR and for sharing your feedback!

October 31, 2025

Process was smooth and quick. Karena was a great help in informing me of my vehicle. I received messages regarding my vehicle and everything went smoothly. More

by Alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karena
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Nov 03, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Alonso! We are so glad Karena and the team made your service experience seamless at Houston DCJR. Thank you for the five stars. We wish you safe travels ahead!

October 29, 2025

Matt had the best customer service offered me alot of details on my car. I Will come back again More

by Kwalker1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 30, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for reviewing Matt and Houston DCJR!

October 09, 2025

The service department does a good job in providing vehicle status and repair times. Matt is attentive and supports the customer with good information about required maintenance and does not force the More

by Rjonec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Glaser
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Oct 10, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for sharing your experience with our team! We’ll be sure to pass along your feedback to Matt. See you next time at Houston DCJR!

October 08, 2025

Matt provides great service advise and always keeps you informed on the vehicle status and make appropriate repair recommendations. More

by Rjonec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Glaser
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Oct 09, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for your awesome feedback! It's fantastic to know Matt kept you in the loop and made solid recommendations. We'll see you next time at Houston DCJR!

October 08, 2025

This is the best and only Jeep dealership that I prefer to go all the time More

by haddadi.2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennell young
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Oct 09, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We are grateful to have earned your loyal business here at Houston DCJR. See you next time!

October 01, 2025

Fast quick great service Janelle was very pleasant. Everyone greeted has you pulled in very helpful More

by londie279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janelle Young
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Oct 02, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're pleased to hear Janelle and our team made your visit a pleasant one. Thank you for choosing Houston DCJR and for sharing your experience!

September 27, 2025

Friendly great services, staffers very helpful, palce are clean..I recommend this is a good fraler More

by Thanhtrinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Sep 30, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thanks so much! We look forward to your next visit to Houston DCJR!

September 24, 2025

Friendly knowledgeable quick always keeping you in the loop vehicle was clean and returned in a timely manner More

by Ronald.pyle1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Sep 24, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Hi Ronald! Thank you for choosing Houston DCJR and for sharing your feedback. It's great to hear our team kept you in the loop and returned your car in top shape!

September 24, 2025

Mr. Tony was great to work with. He went the extra mile to stay late. We didn’t get out of there until 11 PM just so that we could make the deal highly recommend. More

by Jpeebus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Ballard
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Sep 25, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for the glowing review of Tony and the team! We truly appreciate your business and recommendation. See you next time at Houston DCJR!

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