Back

Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,108 Reviews

19616 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,108 reviews

May 30, 2011

Ken did an awesome job fixing me up with my used Dodge Grand Caravan in November 2009. The service could not have been better. On follow up issues Ken continued to exceed all expectations so that all matt More

by STEWART DUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN BAKER
May 28, 2011

When I purchased a vehicle from ken baker from northwest dodge I felt that our transaction was real genuine. He treated me with respect And really took the time to focuse on what I was looking for. I would More

by Brismo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth baker
May 28, 2011

The customer service was impacciable,we were met by Ken Baker immediately and he went over and above to guaranty that all our needs and concerns were met.WE could not have ask for a more efficient salesper More

by rgomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
May 27, 2011

My experience with Ken Baker at Northwest Dodge in Houston was great. I have not dealt with a sales person as real as he was. He led me to a great service tech for work on my current truck. He also ex More

by grider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken baker,
May 26, 2011

I WAS ON THE MARKET FOR A NEW TRUCK FOR PERSONAL USE, AND FOR MY COMPANY AS WELL. I HAD SHOPPED AROUND AT ALL MY LOCAL DEALERSHIPS AND FOUND THAT MOST WERE VERY INFORMITIVE, BUT WHEN I SHOPPED AT NORTHWEST D More

by troylee1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN BAKER
May 26, 2011

Ken .. Baker.. Has helped me out on several occastions. He was a fantastic dealer, even though i called him a million times. He was patient, and understanding. Tried his best to work everything out for the More

by rawlrawl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
May 25, 2011

I have given the above review of your dealership for two reasons. First of all the proximity to my house, and the wide asortment of new and used vehicles. Secondly, and the main reason is for Ken Baker! I h More

by Robert Sumpter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
May 25, 2011

Jeff Taylor's attitude with a haggling customer was terriffic. he was very understanding, not pushy, but made the deal. I see why he has been the top Salesman for every month this year. Northwest Do More

by jocob07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
May 25, 2011

They didnt seem to all be on the same page. Original appointment was made with one rep, then when we got to the dealership we were put with another rep, due to first rep was busy. Rep we were put with w More

by sijercice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Prokos
May 24, 2011

My overall experience was good. Salsperson Maggie was very friendly and assisted me with my first Jeep purchase and I love my vehicle. The service team has also been very helpful in assisting with needs More

by jewels11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Prokos
...
107
...